E-Commerce Merchandiser

• Jul 2023 - Present

E-Commerce Range Specialist

• Oct 2021 - Jul 2023

- Responsible for the national online offer - work with quality control in order to assure integrity of online offer nationally and provincially. - work with supply team to improve stock availability for our online shoppers.- Responsible for national commercial strategy along with key partners from store, marketing and supply teams.- Use various tools such as SAP, Algolia, Prestashop, Google Analytics to analyse key performance indicators and optimize performance. - Responsible for national sizing strategy for Decathlon Canada - Collaborative team work with central France - Responsible for all Canadian to European conversions - Optimization of size guide Show less

E-Commerce Merchandising Specialist

• Mar 2021 - Oct 2021

- Responsible for categorization of commercial catalogue. - work with key partners in store, marketing, customer service teams to optimize omnichannel performance.- Optimization of internal search engine - work with SEO & communication team to optimize use of web labels & synonyms. - Work with product owners to improve our customer’s online journey- Responsible for national sizing for Decathlon Canada - Collaborative team work with central France - Responsible for all Canadian to European conversions - Optimization of size guide Show less

Sales Coordinator

• Dec 2012 - Sep 2021

- Implementing & applying commerciality throughout the store & by following the commercial calendar - Sales steering based on priority & new products - Team collaboration with other departments, logistics & interior designers - Focussed on achieving commercial, financial & objective goals given by central IKEA. - Leading, coaching & motivating members of my team - Supporting the local web page by updating the site with local offers - Using various forecasting & merchandising tools to micro manage thousands of products Show less

Customer Service

• Aug 2011 - Aug 2012

- Prioritize customer service and food safety - Apply food and safety regulations in our everyday tasks - Use various inventory methods to achieve objective goals - Preparation of various foods to facilitate & reduce customer waiting time - Prioritize customer service and food safety - Apply food and safety regulations in our everyday tasks - Use various inventory methods to achieve objective goals - Preparation of various foods to facilitate & reduce customer waiting time