Experience

Trust Risk Management Services, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Insurance Service Representative

  • Jun 2021 - Present

  Providing efficient policy administrative support and excellent insurance customer service to policyholders and prospects. Respond to all customer inquiries via phone and email. Providing efficient policy administrative support and excellent insurance customer service to policyholders and prospects. Respond to all customer inquiries via phone and email.



Allstate

• United States
• Real Estate

• Allstate

  • May 2019 - May 2020

  Promote, sell, & service personal property and casualty insurance lines. Complete and file insurance applications. Deliver quality customer service and support; respond to any inquiries, requests, complaints or questions. Promote, sell, & service personal property and casualty insurance lines. Complete and file insurance applications. Deliver quality customer service and support; respond to any inquiries, requests, complaints or questions.



State Farm ®

• United States
• Insurance

• Insurance Agent

  • 2020 - 2020

  Promoted, sold, and serviced the personal property and casualty insurance lines; processed new business quotes. Worked with cold contact list and referral basis. Completed daily task/reports. Worked closely with underwriters, and clients and delivered quality customer service and support. Managed the daily administrative activities of the company; answered a high-volume of incoming phone calls, scanned/distributed e-file documents, received premium collections, and executed the input of data. Show less



Joseph W. McCartin Insurance, Inc.

• United States
• Insurance
• 1 - 100 Employee

• Commercial Account Manager

  • Apr 2016 - Nov 2018

  Complete and file insurance applications. Deliver quality customer service and support; respond to any inquiries, requests, complaints or questions. Translated for all Hispanic policyholders. Promote, sell & service of commercial lines accounts. Prospecting to clients for policy reviews, multi-line opportunities, and new business. Marketed accounts for renewal placement, Issued Certificates of Insurance to comply with fast deadlines, Daily communication with policyholders, Multi-tasked to complete responsibilities. Worked with policyholders on their Workers Comp policy including payroll and audits. Worked closely with insurance companies, underwriters, and clients and delivered quality customer service and support. Attended and participated in meetings for further knowledge of the insurance industry Show less