Experience

Sync Media Co.

• Kuwait
• Advertising Services
• 1 - 100 Employee

• Managing Director - Social Media Marketing

  • Oct 2017 - Present

  Managing clients from different industries (F&B, Automobile, Tech / Gadgets , e-commerce , Political , Fashion (Jewelry) & more Managing & Providing Consultation & Retaining Services for: Social Media Marketing Digital Media Marketing Calendar Branding Events management Printing Solutions Website & App Design/Development PR ( TikTok - Instagram MicroBloggers /Influencers) Managing clients from different industries (F&B, Automobile, Tech / Gadgets , e-commerce , Political , Fashion (Jewelry) & more Managing & Providing Consultation & Retaining Services for: Social Media Marketing Digital Media Marketing Calendar Branding Events management Printing Solutions Website & App Design/Development PR ( TikTok - Instagram MicroBloggers /Influencers)



The Cooking May

• Food Content Creator

  • Apr 2020 - Present

  Part of TikTok / Snapchat / KWAI Food Content Creators community Very Active user on Instagram. Recipe Developing Marketing interpretation Product Placements F&B / cooking tools reviews linktr.ee/Thecookingmay Part of TikTok / Snapchat / KWAI Food Content Creators community Very Active user on Instagram. Recipe Developing Marketing interpretation Product Placements F&B / cooking tools reviews linktr.ee/Thecookingmay



Senyar Group

• Kuwait
• Advertising Services
• 1 - 100 Employee

• Social Media - Head of Department

  • Nov 2014 - Oct 2017

  - Managing Staff including Social Media Officers, Executives, Creative , Visuals & admin. - Recruiting and training new staff for all departments - Monitoring large database of social media accounts managed by Accounts handlers and balancing the goals of a firm with customer satisfaction - Working with department heads or staff to discuss topics such as creating online activations, digital media campaigns, social events & accounts development - Generating Sales by getting new accounts/companies. - Planning social media accounts strategy, including content types, quarterly ideas, activations & account theme - Negotiating social media tools agreements to best serve department needs - Initiating market research studies and analyzing their findings - Developing pricing strategies for services to be marketed, balancing the goals of a firm with customer satisfaction - Meeting with clients to provide marketing advice whether its social media approach or any direct marketing activities. - Empoweing, training and monitoring staff - Growing the abilities and skills of the department members through implementing monthly evaluation and motivational activities to staff. Show less



Souq.com

• United Arab Emirates
• Technology, Information and Internet
• 700 & Above Employee

• Social Media Specialist | Online Community Manager | E-commerce

  • Jan 2013 - Oct 2014

  I’ve been working on establishing my Online Presence Since 2007 and been proficient in all Social Networks (FB, Twitter, Instagram, LinkedIn…) by knowing most of the ins and outs. I’ve posted various topics and posts reflecting my taste and interests and sometimes Job related posts.I’ve established my own Social Network and engaged with influencers and social media activists and used it in for several forms including personal start-up businesses Handled Souq.com’s accounts on Instagram/Twitter/FB starting from Jan’13 and succeeded in growing the number of followers, interactions and fans in a professional yet interesting way by analyzing Kuwait’s users needs and preparing day-to-day management and development of content that meet their interests.Main Job Tasks include: - Implement the Company’s Social Media Strategy- Develop brand awareness- Monitor, listen and respond to users in a “Social” way - Generate inbound traffic and cultivate leads and sales.- Generating direct sales by communicating with customers via Whatsapp. - Integrating interactive media into the overall business strategy- Monitoring Social Media trends and tools including attending networking and educational events, reading blogs, and listening to podcasts to measure thier impact on the business - Posting new content to our Social Media Channels (G+, Instagram, Facebook, Twitter...) - Having the ability to write for varied audiences (expats and locals) - Research top influencers, competitors, and trends in clients' industries- Engaging in dialogues and answering questions where appropriate to represent my company. Show less

• Life Style Category Supervisor (Online Retail - E-commerce)

  • Nov 2011 - Jun 2013

  - To source of suppliers, identify trends and purchase lifestyle products to be sold through the Souq.com website.·Ensure on-going communication with internal and external stakeholders is effective to reduce misunderstandings while ensuring relationships are maintained. In the event where problems arise, ensure that solutions are identified and or escalated to where necessary.·To source of suppliers, identify trends and purchase lifestyle products to be sold through the Souq website.· Creatively generate opportunities to identify and secure local and international suppliers of Lifestyle products. Lead negotiations and close deals.·Planning product ranges and preparing sales and stock plans in conjunction with brands Show less



7 Bars Restaurant and Cafe

• Marketing & PR Incharge

  • Mar 2009 - Nov 2010

  -Define the marketing strategy for a project and ensure deliverables are aligned with the strategy. -Set the strategy for building a website, brochures and branding Service Grants -Introducing our services (Catering, Events or corporate offers) to my personal contacts and through calling new companies -Marketing the entire restaurant and functioning as a public relations spokesperson to promote the restaurant locally, and working with large parties to create memorable events in our restaurants. -Coordinating with the Operations team! Show less



Bayt.com

• 1 - 100 Employee

• Relationships Manager - Sales

  • Oct 2008 - Feb 2009

  -Acquire companies that have no significant revenue history with Bayt.com's advertising products and services, - Initiate and develop a strong relationship with identified leads, -Initiate primarily telephonic outbound calls to prospective lead database, -Explain products, services, prices and answer questions from customers, -Record names, addresses, purchases and reactions of prospects contacted into CRM, -Accurately use CRM for sales processing, keep comprehensive, accurate notes in CRM, -Prepare proposal or agreements to complete sales, -Manage growth of new business by transitioning them to be loyal customers of Bayt.com, -Prepare / modify presentations specific requirements of individual clients, -Prepare and present reporting of concluded campaigns and convert the sales opportunities into repeat business. -Effectively develop and manage a client base through transactional and solution-oriented selling approach. Show less

• Product Specialist - Customer Service

  • May 2007 - Oct 2008

  •Assist clients and execute their request following procedures •Anticipate the customer requirements •Inform and advise customers about new products •Assure the achievement of the service objectives, prevent nonconformity and suggest solutions •Ensure the adequate follow-up to resolve client’s complaints and guarantee their satisfaction and promote positive client experiences on our company.•To obtain Testimonials from clients on the benefits of our services•To continuously conduct market research on customers needs and share it with department heads in order to improve our company offerings Show less



Procter & Gamble

• United States
• Manufacturing
• 700 & Above Employee

• Beauty Consultant

  • 2005 - 2006

  •Consulting for skin and hair care. •Recommending the correct Product according to the type of their skin and hair and according to P&G's Products. •Report to the Area Manager. •Greeted customers, introduced them to the products and assisting them with their buying decisions. •Managed visual merchandising, floor supervision and resolution of customer complaints and adjustments. •Provided direct customer service for independent distributions and handled their order needs. •Appointed to lead the staffs to achieve monthly sales targets. •Succeeded in retaining the current product outlets through effective marketing and follow-up. Show less