Experience

Accsight (Healthcare Integrated Solutions)

• Egypt
• Research
• 1 - 100 Employee

• Patient Care Lead

  • Nov 2022 - Present

  -Account manager-Data Analysis and Reporting-Directing Quality assurance-Managing all operations -Developing training and briefing material to staff.-crisis management

• Patient Care Partner

  • May 2022 - Oct 2022

  -enroll new patients into the patient's support program.-respond to patient' inquiries and resolve their complaints by providing proper patient education and arrange needed services.-Conduct follow up calls to ensure patient stay on therapy.-Identify adverse events and initiate corresponding.-Pharmacovigilance reports and recording technical complaints.-Reconciliation



Kan Clinic

• New Cairo, Cairo, Egypt

• Medical Supervisor

  • Dec 2021 - Apr 2022

  -Supervision of the team(doctors and staff) -responsible for medications and stock - problem solving and customer satisfaction -marketing for clinic’s services -increasing sales of medical cosmetics services. -Supervision of the team(doctors and staff) -responsible for medications and stock - problem solving and customer satisfaction -marketing for clinic’s services -increasing sales of medical cosmetics services.



AstraZeneca

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Medical Representative intern

  • Aug 2020 - Sep 2020



EVA pharma

• Egypt
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Intern

  • Jul 2020 - Aug 2020



Parkville

• Egypt
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• Intern

  • Jul 2020 - Aug 2020



Nasitra Agency

• Instagram Customer support agent

  • May 2020 - Jul 2020

  Responsible for Sales and Marketing for Veluntra online shop Responsible for Sales and Marketing for Veluntra online shop



AIESEC Cairo University

• Cairo university

• Local Committe Vice Prisedent for Incoming Global Enterpreuneur

  • Feb 2019 - Jan 2020

  -Project management -Coaching through different conferences -Leading 2 different teams of 5 team leaders and there members -Tackling Global Entrepreneurship through connecting startups with international students and recent grads to help them full fill there business -Recruiting internationals to work in startups and taking responsibility of them from the visa process till departure -Making deals with startups and small enterprises to bring them international interns -Recruitment process responsible -Customer Relationship management Quality assurance -Responsible for International relations and selling our products to our partners -Managed to Add new projects in different fields and strengthen our international relations. Show less



Teacher’s hospital

• Downtown Cairo, Cairo, Egypt

• Clinical ICU Intern

  • Jul 2019 - Jul 2019



Normandy Pharmacy

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Intern

  • Aug 2018 - Aug 2018