Mayank Khandelwal
Operations | Client engagment | Delivery | Education AI | Leadership at ExamRoom.AI- Claim this Profile
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Bio
Experience
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Operations | Client engagment | Delivery | Education AI | Leadership
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Feb 2021 - Present
End to end solutions in proctoring services global
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Assistant Manager
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Oct 2020 - Feb 2021
E-commerce sales and support
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Assistant Manager
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Dec 2018 - Oct 2020
Managing 8 different escallations Channels for flipkart market place including NPS, SSAT, Stake holder escallations, social media, internal escallations, key account managers, grievances, app support, along with sales and customer support for Curefit
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Manager business development and sales
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Mar 2016 - Dec 2018
B2B digital marketing and sales for global clients, including email and phone campaign management along with SEO, SMO services.
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Assistant Manager
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Nov 2015 - Mar 2016
Quality and training support for an UK survey campaign
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Process Developer
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Nov 2013 - Dec 2014
Help desk global support for internal help desk on incident management model
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Tier II Operations
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Mar 2008 - Nov 2012
Centralised and calculative analysis does customer centric metrics: NPS and Customer satisfaction as well as After call survey for a USA based client.
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Customer Service Representative
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Mar 2006 - Mar 2008
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Education
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Little World School
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