Mayank Baghel
Associate Engineering Manger - DevOPS at FourKites, Inc.- Claim this Profile
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Bio
Credentials
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ADVANCED CERTIFICATION IN SOFTWARE ENGINEERING FOR CLOUD, BLOCKCHAIN & IOT
Indian Institute of Technology, MadrasMar, 2023- Nov, 2024
Experience
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FourKites, Inc.
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United States
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Software Development
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500 - 600 Employee
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Associate Engineering Manger - DevOPS
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Apr 2023 - Present
Managing a 11-member DevOPS team. Responsible for bringing in best practices in our AWS and Azure infrastructure, improving the release process, access management, various upgrades, on-prem to cloud movement, and security aspects of cloud platforms along with assisting development team in becoming self sufficient and managing there day 2 day issues related to infra and devops tools
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Staff Site Reliability Engineer
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Feb 2022 - Present
Exploring and Implementing Site Reliability Engineering Best practices like Alert management / Observability / Scalability / Reliability / Automation / Cost optimization and Efficient Cloud Operation (AWS and AZURE)
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CARS24
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India
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Software Development
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700 & Above Employee
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Senior Site Reliability Engineer
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May 2021 - Feb 2022
Responsible for managing Site Reliability Engineering in Cars24 Responsible for managing Site Reliability Engineering in Cars24
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MatchMove
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Singapore
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Financial Services
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100 - 200 Employee
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Senior Manager
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Sep 2019 - May 2021
Heading Global Customer Excellence Team consisting of a 24*7 Site Reliability Engineering Team, 16*5 Tech Support, and 7 days (day shift) Call Center team for India, Singapore, and Philippines clients. Managing Both B2B and B2C Clients providing L1/L2/L3 Support. Heading Global Customer Excellence Team consisting of a 24*7 Site Reliability Engineering Team, 16*5 Tech Support, and 7 days (day shift) Call Center team for India, Singapore, and Philippines clients. Managing Both B2B and B2C Clients providing L1/L2/L3 Support.
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CARS24
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India
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Software Development
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700 & Above Employee
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Tech Support Manager
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Jan 2019 - Sep 2019
Responsible for creating/hiring/guiding tech support team for complete operation support for Cars24 applications Responsible for creating/hiring/guiding tech support team for complete operation support for Cars24 applications
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Delhivery
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India
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Technical Lead Integrations and Support
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Oct 2015 - Dec 2018
Leading 3 member team Of Integration Consultants responsible for api and deep integrations with client's system managing integrations for whole warehouse system in Delhivery along with leading and managing 5 member TechSupport/L3 Development Engineers responsible for L3 development and providing technical support and application monitoring. Leading 3 member team Of Integration Consultants responsible for api and deep integrations with client's system managing integrations for whole warehouse system in Delhivery along with leading and managing 5 member TechSupport/L3 Development Engineers responsible for L3 development and providing technical support and application monitoring.
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Standard Chartered Bank
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United Kingdom
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Banking
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700 & Above Employee
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Team Lead
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May 2010 - Sep 2015
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Education
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Shanmugha Arts, Science, Technology and Research Academy
Bachelor of Technology (B.Tech.), Computer Science