Experience

BEAU BAKERY

• Indonesia
• Food and Beverage Services
• 1 - 100 Employee

• • Jul 2022 - Present

• • Jul 2020 - Jul 2022

  - Monitoring online sales activity in all platform marketplace (Tokopedia, Shopee, and Happy Fresh)- Research and implement the most effective online advertising, services, and methods to grow sales- Work with the sales and marketing team to identify opportunities for new markets and growth- Provide excellent customer service by addressing and resolving customer queries/issues in a timely manner- Ensure the sales team complies with company policies, procedures, and business ethics codes Show less

• • Jul 2020 - Jul 2022

  - Responsible daily activities at BEAU DAILY at Kem Chicks (Pacific Place, PIK, WTC 3), Ranch Market (Kemang & Pesanggrahan), Foodhall (Plaza Senayan), and Growell Supermarket- Work closely with Marketing to create quarterly program - Coordinating daily management operations with all store- Delivering superior food and beverage service and maximizing customer satisfaction- Responding efficiently and accurately to customer complaints- Maintain wastage, inventory, and cost control Show less

• • Aug 2019 - Sep 2020

  - Responsible daily activities at BEAU BAKERY CIKAJANG- Coordinating daily restaurant management operations- Delivering superior food and beverage service and maximizing customer satisfaction- Responding efficiently and accurately to restaurant customer complaints- Maintain wastage, inventory, and cost control



Chateraise indonesia

• DKI Jakarta

• Team Lead

  • May 2018 - Aug 2019

  - Responsible in daily activities at Chateraise Gobel Indonesia (Pacific Place) - Making purchase order - Maintain and controlling stock - Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools - Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures - Maintains a clean well-merchandised store, following visual presentation plans and standards - Plans, executes and communicates all sales promotions and new product information effectively and efficiently - Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents - Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules - Assesses and provides adequate staffing to provide efficient and friendly, superior service - Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment - Ensures that all team members are educated on our products and services, by developing an understanding of our various types of cake - Coaches and counsels team members for improved performance, documenting developmental plans as necessary Show less



PT Akar Panji Ulung

• DKI Jakarta

• Supervisor at Kem Chicks Pacific Place

  • Oct 2017 - Aug 2019

  - Responsible in Dairy & Frozen Dept, Ready To Eat & Bakery Dept daily activities - Maintain Wastage - Maintain and ordering products (Consignment) - Responsible in Dairy & Frozen Dept, Ready To Eat & Bakery Dept daily activities - Maintain Wastage - Maintain and ordering products (Consignment)



PT. Akar Panji Ulung

• DKI Jakarta

• Supervisor at Kem Chicks Essentials

  • Oct 2017 - Feb 2018

  - Responsible in daily activities at store (Kem Chicks Essentials) - Merchandising daily job activities : >> Analysing past sales figures/trends to anticipate future product needs >> Dealing with suppliers >> Purchase Order (Direct Purchase & Consignment) >> Input new products to system >> Receipt products to system - Presenting monthly sales & wastage to Director - Responsible in daily activities at store (Kem Chicks Essentials) - Merchandising daily job activities : >> Analysing past sales figures/trends to anticipate future product needs >> Dealing with suppliers >> Purchase Order (Direct Purchase & Consignment) >> Input new products to system >> Receipt products to system - Presenting monthly sales & wastage to Director



PT Tozy Bintang Sentosa

• Retail
• 1 - 100 Employee

• Supervisor at Kem Chicks Pacific Place

  • Sep 2015 - Sep 2017

  - Responsible in Deli, Dairy & Frozen Department (Sept 2015 - Sept 2016) - Responsible in Dairy, Frozen, RTE & Bakery Department (Sept 2016 - September 2017) - Handle annual store event (during Ramadhan's month), achieved 1,6++bio in 1,5 months - Responsible in Deli, Dairy & Frozen Department (Sept 2015 - Sept 2016) - Responsible in Dairy, Frozen, RTE & Bakery Department (Sept 2016 - September 2017) - Handle annual store event (during Ramadhan's month), achieved 1,6++bio in 1,5 months