Experience

Visual Lease

• United States
• Software Development
• 100 - 200 Employee

• Scrum Master

  • Jun 2022 - Present

  Guide Scrum Teams to apply Scrum best practices to consistently deliver working software to our customers. Plan, track, and report on Sprint progress to the team and leadership, coach, and mentor teams towards a strong definition of done throughout the Sprint. Facilitate and improve Scrum ceremonies. Use Jira and related plugins and BI tools to help track delivery and quality metrics & dashboards for continuous improvement and visibility. Identified and implemented process… Show more Guide Scrum Teams to apply Scrum best practices to consistently deliver working software to our customers. Plan, track, and report on Sprint progress to the team and leadership, coach, and mentor teams towards a strong definition of done throughout the Sprint. Facilitate and improve Scrum ceremonies. Use Jira and related plugins and BI tools to help track delivery and quality metrics & dashboards for continuous improvement and visibility. Identified and implemented process improvements around planning, estimation, and reporting. Work with the Product Owner to convey Sprint goals and other necessary information; Help Product and Engineering team members to create and curate a well-understood Product Backlog Support Scrum Teams by helping to remove impediments when needed, adoption of continuous improvement and an agile mindset. Support our Agile Program Managers and Scrum Teams in tracking and minimizing risks created by cross-team dependencies. Communicate planning, delivery status and risks to members of leadership. Champion at continuous improvement aimed at reducing waste and increasing productivity and quality. Experience in a fast-based, continuous-delivery, SaaS organization Excellent communication skills both with technical and non-technical team members Pragmatic perspective for problem solving in line with Agile values; Lived and promoted the Agile values. Experience leading Agile training or Coaching. Release Management – Cross team communication and coordination to oversee, govern and deploy successfully. Show less



Beable Education

• United States
• E-Learning Providers
• 1 - 100 Employee

• Project Manager / Senior Scrum Master

  • Dec 2020 - Jun 2022

  United States Among my various responsibilities: Collaborating with cross-functional teams; Facilitate daily stand-up, sprint planning, sprint review, and sprint retrospective; Guide team in time estimating practices and facilitates team estimates; Drive team sprint execution, communicates with management and stakeholders as needed; Manage project conflicts, challenges and dynamic business requirements to keep teams running at a high performance; Do post mortem and root cause analysis to help teams… Show more Among my various responsibilities: Collaborating with cross-functional teams; Facilitate daily stand-up, sprint planning, sprint review, and sprint retrospective; Guide team in time estimating practices and facilitates team estimates; Drive team sprint execution, communicates with management and stakeholders as needed; Manage project conflicts, challenges and dynamic business requirements to keep teams running at a high performance; Do post mortem and root cause analysis to help teams continuously improve their practices to ensure maximum productivity; Lead team effort in relentless improvement, define and implement improvement stories to increase the velocity and quality of the program. Show less



Talogy

• United States
• Human Resources Services
• 500 - 600 Employee

• Project Manager

  • Apr 2019 - May 2020

  Princeton, New Jersey My role was to plan, execute, monitor progress of, and close out projects according to strict deadlines and within budget. I'm required to manage multiple small to mid scale projects concurrently. Responsible for the effective and efficient execution of projects through setting and communicating clear deadlines, acquiring resources, monitoring and summarizing project progress, and coordinating the efforts of team members. and/or consultants. Required to manage multiple projects… Show more My role was to plan, execute, monitor progress of, and close out projects according to strict deadlines and within budget. I'm required to manage multiple small to mid scale projects concurrently. Responsible for the effective and efficient execution of projects through setting and communicating clear deadlines, acquiring resources, monitoring and summarizing project progress, and coordinating the efforts of team members. and/or consultants. Required to manage multiple projects concurrently and responsible for quality control throughout the project life cycle . Show less



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• Project / Product Manager

  • 2010 - 2014

  Warren, NJ Supported staff members with specialized abilities who handle the details of the change request. Exercised lead responsibilities based on factors such as location, skill set, troubleshooting skills, difficulty of the change request. Responsible for the overall change such as scheduling, performed the day-to-day management of the change request process. Other responsibilities: Associating related CIs; incidents, and services to the change request; providing status updates to requesters… Show more Supported staff members with specialized abilities who handle the details of the change request. Exercised lead responsibilities based on factors such as location, skill set, troubleshooting skills, difficulty of the change request. Responsible for the overall change such as scheduling, performed the day-to-day management of the change request process. Other responsibilities: Associating related CIs; incidents, and services to the change request; providing status updates to requesters, reviewing change plans and schedules. Planning activities include scheduling the change request, assessing risk and impact, creating plans, defining and sequencing the tasks needed to accomplish the change request, and scheduling people and resources for each task. * Project Management: Managing projects with management, portfolio leads, and other stakeholders to support business strategy, managing project teams comprised of internal/external (virtual) resources as team members, QA. Responsible for project plans, budgets, costs, time/resources, deliverables, Risk analysis, reporting and monitoring, compliance, mitigation. * Responsible for marketing and maintenance of financial investments, life & health insurance and financial service products issued by Prudential and its affiliates. I assisted clients plan for the future and their financial stability with a range of insurance and investment needs; either as a generalist or with one or more special areas of expertise, such as insurance for business needs, or estate planning needs. Holder of Series 6 license which helps market mutual funds, variable annuities and insurance premiums. Maintained records of account, and render when required, on forms provided by Prudential, a report of all business transacted and complete accounting of all monies received on behalf of Prudential Financial companies. Show less



TransitCenter, Inc.

• United States
• Human Resources Services
• 1 - 100 Employee

• Senior Client Support Manager

  • 2004 - 2009

  Greater New York City Area Project Management: Managing business strategic IT projects that are driven by business programs and clients needs within a regulatory reporting framework. Work with business and IT executives in driving their deliverables to finish lines by Managing their work streams, project teams globally across verticals as resources and product managers. Projects include data warehouse build, migration, integration, Mergers and infrastructure builds with models for Development; and QA efforts. Responsible… Show more Project Management: Managing business strategic IT projects that are driven by business programs and clients needs within a regulatory reporting framework. Work with business and IT executives in driving their deliverables to finish lines by Managing their work streams, project teams globally across verticals as resources and product managers. Projects include data warehouse build, migration, integration, Mergers and infrastructure builds with models for Development; and QA efforts. Responsible for project plans, time/resources management, onboarding, benefits, budgets, costs, Risk analysis, reporting and monitoring, mitigation, ticket management, change control, code releases, deployment, compliance and security. Also working within PMO group to standardize policies and procedures, standard temples, process flows, phase gates, approval process, and required documentation needs Responsible for the initial stages of the product transformation, reengineering of the new application, TAMS (TransitChek Account Management System). Responsible for requirement gathering, functional specifications, test cases, testing, implementation and user training of TransitCenter's programs . Working alongside with Customer Service, Financial Operations, Card Operations, Product Support, Product Development, IT, Finance and Sales Departments. Show less



Datawatch Corporation

• United States
• Software Development
• 1 - 100 Employee

• Implementation Manager

  • 2001 - 2004

  Lowell, MA In charge of face-to-face client sessions where as users of the software, I have identified and analyzed their requirements, procedures and learned the best way to solve and improve problems they may have for their existing data reports and/or computer systems. Trained extensible courses in Monarch (both English and Spanish, Basic and Advanced) - The industry leading desktop Monarch software transforms structured text files (reports, statements, etc.) into a live database users can sort,… Show more In charge of face-to-face client sessions where as users of the software, I have identified and analyzed their requirements, procedures and learned the best way to solve and improve problems they may have for their existing data reports and/or computer systems. Trained extensible courses in Monarch (both English and Spanish, Basic and Advanced) - The industry leading desktop Monarch software transforms structured text files (reports, statements, etc.) into a live database users can sort, filter, summarize, graph and export to other databases. Monarch lets users extract and work with data in HTML files, databases, spreadsheets and ODBC sources as well; Monarch Data Pump (MDP), MDP is the automated data conversion solution that takes information from any and all of an organization's sources of data including reports, databases, and spreadsheets and automatically transforms it into live data. Created and reviewed material for the preparation of Monarch version in Spanish, including Spanish speaking class and presentations. Generated a Spanish manual, inserts, and presentations. Given seminars through the United States for various companies. Also, responsible for the application installation and troubleshooting of the software in every company that needed training. Served as an intermediate for Spanish presentations in Latin-American countries such as Mexico, Peru, Panama, Guatemala, Colombia and Argentina. Generated Web-Based Training for the Monarch and Data Pump course, both in English and Spanish. Responsible for the development and administration of conferences over the Internet. Conferences are live and interactive and include custom made Power Point slides, annotation tools, live software demonstrations, polling, whiteboards, web tours and streaming audio and video. I have familiarity and understanding of Flash and Javascript. Show less



SUMA/BLS

• Software Manager & Project Consultant

  • 1998 - 2001

  Guatemala Analyzed and evaluated the complete process of the company (both business and technology processes), from buying material to production and sales. Evaluated business requirements for their business applications integration and service activation, while delivering new or modified software systems enhancements and/or integration solutions. Developed a working AS-IS/TO-BE Model for the company. Many methodologies provide ways of diagnosing dysfunctional systems, processes and organizations… Show more Analyzed and evaluated the complete process of the company (both business and technology processes), from buying material to production and sales. Evaluated business requirements for their business applications integration and service activation, while delivering new or modified software systems enhancements and/or integration solutions. Developed a working AS-IS/TO-BE Model for the company. Many methodologies provide ways of diagnosing dysfunctional systems, processes and organizations (As-Is), and designing improvements (To-Be). Had consecutive sessions/interviews with their project managers to discuss potential risks by discussing through a Data flow Model and Workflow Analysis (AS-IS/TO-BE Model). Group leader of Consultants for the Y2K Compliance Project. Responsible for verifying that all systems and documentations of Banks of Guatemala were Y2K compliant. Also responsible for the final documentation to approve the Y2K certification. Head Consultant for client in E-Commerce area. In charge of Level-3 support (high risk situations) for the Club’s website, answering questions about the site and E-Commerce in general. Had a Logistics Management role to serve as the advocate for the operations, product support, help desk, and other delivery channel organizations, and to focus on the smooth deployment and ongoing management of the product. I participated in the design process to help ensure that the product is deployable, manageable, and supportable. This role is responsible for creating the deployment schedule. Logistics Management, Product Management, and Program Management work together to determine which users and sites will receive the product in what order. I then prepared the sites to receive the product. Show less



Banco Centroamericano de Integración Económica - BCIE

• Honduras
• International Trade and Development
• 400 - 500 Employee

• Project Manager

  • 1999 - 2000

  Tegucigalpa, Honduras Managed Executive Information Systems, developed financial reports, and documented manuals. Used Integra and Stratego, a business developed software, to make recommendations and prepare a large number of graphs and financial reports. Integra - strategic database software (data marts) that has the role to prepare management reports, executed in a Windows environment. PC’s utilize this agile and compact system and it is also effective on big client/server database systems); Stratego - software… Show more Managed Executive Information Systems, developed financial reports, and documented manuals. Used Integra and Stratego, a business developed software, to make recommendations and prepare a large number of graphs and financial reports. Integra - strategic database software (data marts) that has the role to prepare management reports, executed in a Windows environment. PC’s utilize this agile and compact system and it is also effective on big client/server database systems); Stratego - software includes a financial database, financial statements (reports) and a calculation area to modify operations executed in an organization (prices, interest rates, costs, projections). The system is based on a Microsoft platform, particularly programming through Excel. Took over the role as user education to enhance user performance so that users are as productive as possible with the product. To accomplish this goal, I acted as the advocate for the users of the product, much like Product Management acts as the customer advocate. As the user advocate to the project team, I participated in the design process to ensure delivery of a product that is useful and usable, and that needs as little performance support material as possible. Was responsible for usability testing, tracking usability issues, and ensuring that those issues are addressed in the product’s user interface design. Entitled the role as Project Communicator. My role was to share information and manage performance and involvement. Worked to understand the situation appraisal, which applies a proven process for managing complex issues by separating them into workable pieces and setting priority. Able to sort out and break down concerns into manageable components and then prioritize them. Develop a plan for resolving each issue by identifying problems to be solved, decisions to be made, individuals to be included, and future plans to be analyzed for potential problems and opportunities. Show less