Experience

MoveMate

• Canada
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Junior Operations Coordinator

  • May 2023 - Present



PayPal

• United States
• Software Development
• 700 & Above Employee

• Customer Solutions Agent

  • Oct 2021 - Jul 2023



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Jun 2018 - Oct 2021

  Train, coach and lead partners to deliver world class customer service Perform operational tasks to maintain store safety and beverage and food quality

• Barista

  • Mar 2020 - Jul 2020



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Operations Supervisor

  • Aug 2015 - Feb 2017

  Provide technical support for Samsung’s hand held devices Continuously improved my team’s KPI’s by statically analyzing for each member of my team. Then using that to provide effective individual and group coaching Managed daily attendance tracker for all 107 agents on the campaign Provide technical support for Samsung’s hand held devices Continuously improved my team’s KPI’s by statically analyzing for each member of my team. Then using that to provide effective individual and group coaching Managed daily attendance tracker for all 107 agents on the campaign