Maya Loflin

Assistant General Manager at The Scion Group
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Contact Information
us****@****om
(386) 825-5501
Location
Raleigh, North Carolina, United States, US

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Experience

    • United States
    • Real Estate
    • 700 & Above Employee
    • Assistant General Manager
      • May 2023 - Present

      Redpoint Raleigh-Assists in General Management of a 500+ bed off-campus student housing property for NCSU and Meredith Students. -Responsible for posting all payments and income received from all applicants, current residents and non-current residents accurately, timely and efficiently.-Responsible for processing and reconciling daily all account receivables.-Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact and filing evictions.-Responsible for all end of the month closing procedures and reporting.-Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.-Plan for and utilize property resources, equipment, and supplies economically (i.e. obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.).-Leads a team of 10+ members to achieve 100% pre-lease and occupancy for the 2022/2023 and 2023/2024 leasing season.-Manages community’s social media pages, and coordinates resident events on and off the property.-Implement marketing strategies & systems put in place by the annual marketing plan. Show less

    • Customer & Sales Experience Manager
      • Aug 2022 - May 2023

      Copper Beech Townhomes-Accomplished marketing and sales objectives by planning, developing, implementing, and evaluating external communication. This includes social media management and engagement, email marketing, and other forms of inbound and outbound marketing.Inbound and Outbound Sales – worked with new and existing clients.-Generated and qualifying new leads.-Improved service marketability and profitability by researching, identifying, and capitalizing on market opportunities.-Developed and maintaining customer relationships.-Provided information by collecting, analyzing, and summarizing data and trends.-Accomplished marketing objectives by directly working on campaigns, working with freelance vendors, and potentially growing an internal team. Show less

    • Leasing Agent
      • Oct 2019 - Aug 2022

      Copper Beech Townhomes-Administered all functions necessary to close sales, including making appointments, generating newleads, conducting tours, maintaining model units, and all necessary follow ups’ needed.-Utilized customer data to improve advertisement strategies.-Assisted with creating over 5 different advertising plans and content each week to reach the company’s leasing goal.-Processed, analyzed application credit reports and uploaded complete rental verifications and proof ofincome for qualification acceptance.-Assisted in the creation of written, video, and image content for marketing channels.-Maintained closing ratio and work to achieve and exceed leasing goals of 70 new leases per week.-Was responsible for cleaning, trash removal, and general maintenance of grounds and residential areas, including make-ready units and common areas.-Completed office organization and administrative work.-Participated in unit inspections as requested.-Provided excellent service to residents, guests, employees, and contractors.-Reported maintenance issues to the Maintenance Supervisor and Community Manager for review. Show less

    • United States
    • Education Administration Programs
    • 700 & Above Employee
    • Teacher Assistant
      • Feb 2019 - Aug 2019

      -Instructed preschool-aged children in activities designed to promote intellectual and creative growth. -Created a fun and safe learning environment. -Developed schedules and routines to ensure adequate physical activity, rest, and playtime. -Established and maintained positive relationships with students and parents. -Communicated with parents on students' growth and progress. -Maintained the health and safety of all students. -Instructed preschool-aged children in activities designed to promote intellectual and creative growth. -Created a fun and safe learning environment. -Developed schedules and routines to ensure adequate physical activity, rest, and playtime. -Established and maintained positive relationships with students and parents. -Communicated with parents on students' growth and progress. -Maintained the health and safety of all students.

  • Robyn's Nest Creative Learning Center
    • Pittsboro, North Carolina, United States
    • Teacher Assistant
      • Oct 2018 - Feb 2019

      -Instructed preschool-aged children in activities designed to promote intellectual and creative growth. -Created a fun and safe learning environment. -Developed schedules and routines to ensure adequate physical activity, rest, and playtime. -Established and maintained positive relationships with students and parents. -Communicated with parents on students' growth and progress. -Maintained the health and safety of all students. -Instructed preschool-aged children in activities designed to promote intellectual and creative growth. -Created a fun and safe learning environment. -Developed schedules and routines to ensure adequate physical activity, rest, and playtime. -Established and maintained positive relationships with students and parents. -Communicated with parents on students' growth and progress. -Maintained the health and safety of all students.

Education

  • East Carolina University
    Bachelor of Science in University Studies with Thematic Core in Child, Family & Community Services
    2017 - 2022
  • Pitt Community College
    Associate of Arts - AA
    2019 - 2021

Community

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