Maya Benabdelhadi

Marketing Project Manager at Candle Shack Limited
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, GB
Languages
  • French Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency
  • Arabic Elementary proficiency

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Freya Whiteside

Maya would make a fantastic addition to any team. As an Account Manager at Pilot Fish Media, she's proved herself as dedicated, resilient and committed to her role. Maya is always willing to go the extra mile for her team and is adept at seeing the big picture strategically while taking care of the details and supporting her team. I would love to work with Maya again and wouldn't hesitate to recommend her!

Zoë Scott

Maya is an extremely hard-working individual with excellent interpersonal and project management skills. I had the pleasure of working alongside Maya at Pilot Fish Media and was blown away by her organisational skills and drive to make every project she worked on a success. She is a strong communicator and approaches every task with enthusiasm. I would highly recommend Maya as a brilliant addition to any business.

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Credentials

  • Certificate of Proficiency in English
    University of Cambridge
    Mar, 2013
    - Oct, 2024
  • Certificate in Advanced English
    University of Cambridge
    Jan, 2013
    - Oct, 2024
  • Test of English as a Foreign Language
    Educational Testing Service (ETS)
    Jan, 2015
    - Oct, 2024

Experience

  • Candle Shack Limited
    • United Kingdom
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Marketing Project Manager
      • Jul 2022 - Present

      - Ensuring best-in-class planning and execution across quarterly customer plans- Leading other ad-hoc marketing projects across the year (e.g. sustainability initiatives, launches, website changes)- Collaborating with cross-functional teams and coordinating the successful delivery of projects- Contribute towards growing our customer base and strengthening the brand message- Alignment on goals and KPIs, ensuring activity is measured and followed up consistently- Feedback relevant learnings and insights to optimize activity going forward- Close communication with CMO to ensure the right priorities and resources.

  • Pilot Fish Media
    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Account Manager
      • Nov 2021 - Jul 2022

      - Managing the relationship with top clients- Create bespoke marketing strategies and implementation plans- Analysing account performance and amending strategy accordingly- Briefing, directing and overseeing the creative team- Allocating and managing resources- Onboarding and training new staff- Project managing the agency's own marketing- Handling sales enquiries up to and including contract drafting and onboarding

    • Junior Account Manager
      • Jun 2021 - Oct 2021

      - Managing the daily relationships with all clients- Creating marketing strategies and implementation plans- Writing briefs for the creative team- Ensuring all campaigns are delivered on time and budget- Bringing new opportunities for growth and expansion to the table- Preparing monthly client reports and making recommendations based on results

  • The Dunstane Houses
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Front Office Manager
      • Mar 2020 - Jun 2021

      Areas of responsibility:- Marketing- Sales- Guest relations- Copywriting- Reservations- Quality management- Financial reporting- Event management

    • Guest Services Supervisor, Sales and Marketing
      • Aug 2019 - Feb 2020

      - Guest relations- Marketing- Sales- Reservations- Website management- Content management- Financial reporting- Hotel promotion- Community management- Staff training and supervision

    • Reservations, sales and marketing trainee
      • Jan 2019 - Jul 2019

      - Answering phones- Processing reservations- Concierge duties- Taking reservations- Answering enquiries- Guest knowledge collection- Content editing- Up-selling- Answering reviews- Quality monitoring

  • Maison Dandoy
    • Belgium
    • Manufacturing
    • 1 - 100 Employee
    • Sales Agent and Waitress
      • Sep 2018 - Dec 2018

      - Selling Dandoy biscuits and products- Preparing orders- Taking orders and payments- Preparing beverages- Preparing waffles- Training new employees - Selling Dandoy biscuits and products- Preparing orders- Taking orders and payments- Preparing beverages- Preparing waffles- Training new employees

  • Glenapp Castle Hotel
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • Chef de Rang
      • Dec 2017 - Jan 2018

      - Serving meals as a chef de rang- Checking guests in and out- Welcoming resident and non-resident guests to the castle upon arrival- Acting as a concierge- Assisting night porters - Serving meals as a chef de rang- Checking guests in and out- Welcoming resident and non-resident guests to the castle upon arrival- Acting as a concierge- Assisting night porters

    • Chef de Rang and Receptionist
      • Sep 2017 - Oct 2017

    • Front of house and reception intern
      • Apr 2017 - Sep 2017

      Front of House:- Mise en place- Serving meals as a chef de rang- Checking guests in and out- Carrying guests' bags to their room or their car- Welcoming resident and non-resident guests into the castle upon arrival- Creating a concept for Glenapp Castle's stall at the the Ballantrae Festival of Food and Drink, organising it and tending the stall during the festival- Creating a concept for Glenapp Castle's stall at the Stranraer Oyster Festival, organising it and tending the stall during the festival- Acting as a concierge- Assisting night porters- Training new staff membersReception:- Answering the gate phone and both internal and external phone calls- Controlling the petty cash- Making the welcome packs- Taking dinner, lunch and afternoon tea reservations- Making table plans- Typing and printing menus- Updating the revenue report- Billing guests- Acting as a concierge

  • Vatel Hôtel & SPA ****
    • France
    • Hospitality
    • 100 - 200 Employee
    • Management Trainee
      • Oct 2016 - Mar 2017

      Departments covered:- Front office- Brasserie restaurant- Gastronomic restaurant- Banqueting- Kitchen- Pastry- Housekeeping Departments covered:- Front office- Brasserie restaurant- Gastronomic restaurant- Banqueting- Kitchen- Pastry- Housekeeping

  • La Bastide de Gordes
    • 1 - 100 Employee
    • Hostess and cashier
      • Aug 2016 - Oct 2016

      - Welcoming and seating clients in the restaurant- Taking clients' payment- Billing of clients of the hotel restaurant- Billing of clients of the bar of the restaurant during peak hour- Billing of room service orders- Reception, transmission to the kitchen, delivery and collection of room service orders - Welcoming and seating clients in the restaurant- Taking clients' payment- Billing of clients of the hotel restaurant- Billing of clients of the bar of the restaurant during peak hour- Billing of room service orders- Reception, transmission to the kitchen, delivery and collection of room service orders

  • Slimstuderen.nl
    • Netherlands
    • Education Administration Programs
    • 1 - 100 Employee
    • Author
      • Jan 2015 - Mar 2015

      The job consisted of writing summaries of each lecture of a specific course for both students who attended the lectures and those who did not. The job consisted of writing summaries of each lecture of a specific course for both students who attended the lectures and those who did not.

  • Rotterdam School of Management, Erasmus University
    • Higher Education
    • 700 & Above Employee
    • Student mentor
      • Aug 2014 - Jan 2015

      The task at hand was to handle and guide a multicultural group of 18 first year IBA students into their first year at Erasmus University. The major challenges were to foster cooperation between the mentees, overcome their cultural shock with respect to the Netherlands as well as to each other, and ensuring a smooth acclimatation to the students' new environment. The task at hand was to handle and guide a multicultural group of 18 first year IBA students into their first year at Erasmus University. The major challenges were to foster cooperation between the mentees, overcome their cultural shock with respect to the Netherlands as well as to each other, and ensuring a smooth acclimatation to the students' new environment.

Education

  • RSM Erasmus University
    Bachelor of Science (BS), International Business Administration
    2013 - 2016
  • Vatel Belgium
    Master of Business Administration (MBA), International Hotel Management
    2017 - 2019
  • Vatel France
    Bachelor of International Hospitality Management, Hospitality Administration/Management
    2016 - 2017
  • University of Technology, Sydney
    Exchange, Business Administration and Management, General
    2015 - 2015
  • High School Henri Wallon
    Baccalauréat in Science (specialty Physics and Chemistry), Science, Literature and History
    2010 - 2013

Community

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