Maya Alhatem
Key Account Manager at AL Maha General Trading Co.- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Experience
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Key Account Manager
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Jun 2019 - Present
Developing a solid and trusting relationship between major key accounts clients and the company
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Brand Manager
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Apr 2018 - Jun 2019
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Brand Manager- BA supervisor /Premium Skincare & Cosmetics
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Oct 2015 - Mar 2018
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GM-Office Manager & HR
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Nov 2014 - Oct 2015
- responsible for organizing all of the administrative activities that facilitate the smooth running of an office.- writing reports for senior management and delivering presentations;- using a range of office software, including email, spreadsheets and databases; - Check all the needed documents for all employees. - Collect all missing documents from employees. - Making a file to every employee contain all his/her documents.- Give singed warning to guilty employees… - responsible for organizing all of the administrative activities that facilitate the smooth running of an office.- writing reports for senior management and delivering presentations;- using a range of office software, including email, spreadsheets and databases; - Check all the needed documents for all employees. - Collect all missing documents from employees. - Making a file to every employee contain all his/her documents.- Give singed warning to guilty employees. - Issuing a Deduction note to guilty employees. - Issuing Resignation / Termination form to the employee. - Issuing Clearance form for employees. Show more Show less
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Customer Services
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Feb 2010 - Sep 2013
- Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.- Process necessary paperwork to rebate customer service charges.- Contact customers to notify them that check orders and/or debit cards are readyto pick up at the bank.- Distribute to customers and properly log all “hold statements” and check ordersheld by the bank.- Open, set timers and close the safe deposit vault utilizing dual control.- Conduct… - Research and resolve customer problems, acting as the customer liaison between other bank departments when necessary.- Process necessary paperwork to rebate customer service charges.- Contact customers to notify them that check orders and/or debit cards are readyto pick up at the bank.- Distribute to customers and properly log all “hold statements” and check ordersheld by the bank.- Open, set timers and close the safe deposit vault utilizing dual control.- Conduct call‐backs to external check printing companies to verify customerinformation.- Contact customers to obtain necessary signatures on items with missing orirregular signatures.- Perform customer requested research, including printing statement and checkcopies Show more Show less
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Education
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Damascus University