May Kappes
General Manager at Liberty International Tourism Group- Claim this Profile
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English Full professional proficiency
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German Native or bilingual proficiency
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Arabic Native or bilingual proficiency
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Bio
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Experience
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Liberty International Tourism Group
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Austria
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Travel Arrangements
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100 - 200 Employee
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General Manager
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Jul 2019 - Present
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Director Of Operations
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Jul 2018 - Jun 2019
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Operations Manager
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Jan 2016 - Jun 2019
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Business Development Manager
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Oct 2014 - Dec 2016
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Business Development Manager
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Apr 2014 - Sep 2014
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Project Manager in charge of luxury travel FIT’s and leisure groups
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Jul 2012 - Feb 2014
In charge of Luxury FITs, Leisure & Cruise groups, this included composing & costing of itineraries, proposing unique add-on options, negotiating & contracting, as well as organising hotel, transfers, ground transportation including sightseeing, dinners, etc. from arrival to departure, coordinating between client, operations and suppliers and being ‘prime contact’ for the guests during their stay and to assist as & when required – within the UAE and Oman.
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Operations Manager
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Jun 2011 - Jun 2012
In charge of delivering the highest standard of operations from the moment the group arrived in Dubai till they departed ( job included handling bookings of all services from transportation to guides, to restaurants... desert safaris as per the program and ensuring that all services were delivered to the highest expectations
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Project Manager in charge of Oman
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Oct 2010 - May 2011
Project Manager in charge of Oman, handling enquiries, composing, costing &proposing of programmes including sightseeing, entertainment, themed dinner in hotels & off site locations (i.e. Wadis, Forts, private homes, beaches, etc.), contracting of related services and infrastructure from suppliers - for leisure, incentive & conference groups and coordinating of all logistics and escorting the groups.
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Freelance Tour Guide & Project Manager M.I.C.E.
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Nov 2005 - Oct 2010
Guiding individuals & tours groups of all different size around Oman, showing them Muscat and the Interior of the Country, explaining to them the history, culture and heritage of Oman. Organising & handling of excursions programmes, incentive programmes & events, including off-site catering for groups & events. Guiding individuals & tours groups of all different size around Oman, showing them Muscat and the Interior of the Country, explaining to them the history, culture and heritage of Oman. Organising & handling of excursions programmes, incentive programmes & events, including off-site catering for groups & events.
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Account Executive
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Feb 2005 - Jun 2005
My main task was Client servicing & Public relations In charge of Gulf Venture Capital Association, including direct contact with board members, old and new members, mailings updating the web page, full public relations work for the Association. Organizing board meetings, and planning the Association’s activities. Including Press conference Planning the GVCA conference for Nov. 2005, including writing all info about the conference, (introduction, sponsorship packages delegate packages, etc.). Printing materials, planning and updating web page www.gulfvca.org, looking for media partners, sponsors and delegates. Arranging Hotel reservations, conferences settings. Show less
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Personal Assistant to the General Manager
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Sep 2004 - Dec 2004
Daily handling the office administration, financial/ book keeping matters, business travel, general business inquiries, internet research, in and outbound correspondence Daily handling the office administration, financial/ book keeping matters, business travel, general business inquiries, internet research, in and outbound correspondence
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Shop Manager
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Aug 2002 - Jul 2003
Identifying the ‘right’ location for the shop, handling the pre-opening, including recruiting & training of 3 staff, setting up the shop, stocking-up of the shop, negotiating with 3rd party suppliers, negotiating cooperation agreements and PR-alliances, initiating PR & marketing activities & running the shop/managing the business. Identifying the ‘right’ location for the shop, handling the pre-opening, including recruiting & training of 3 staff, setting up the shop, stocking-up of the shop, negotiating with 3rd party suppliers, negotiating cooperation agreements and PR-alliances, initiating PR & marketing activities & running the shop/managing the business.
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Shop Assistant (temp.)
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Oct 2001 - Aug 2002
To take care of this ‘Interior Design’ shop while the managing owner was on business trips, Trade shows or holidays To take care of this ‘Interior Design’ shop while the managing owner was on business trips, Trade shows or holidays
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Wife, Housewife & Mother
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1986 - 2002
Bring-up our children, plus joining my husband when he had to represent the hotels he was working for on official functions and hosting dinners in our home to entertain key clients with my husband during his assignments in Muscat, Bahrain, Abu Dhabi, Munich and Leipzig Bring-up our children, plus joining my husband when he had to represent the hotels he was working for on official functions and hosting dinners in our home to entertain key clients with my husband during his assignments in Muscat, Bahrain, Abu Dhabi, Munich and Leipzig
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Education
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YWCA’s Vocational Training Centre, Amman/Jordan
Secretary Study Course -
Greek Orthodox School in Amman/Jordan
Tawjiehi Exam, General Studies