Experience

ITCStaffing Inc

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Remote Staffing Manager

  • Mar 2020 - Present

  Talent Acquisition Leader | Remote Team Management | Innovative Strategies Experienced leader driving remote recruitment success through innovation and collaboration. Led teams to boost productivity and engagement. Formulated data-driven strategies that enhanced candidate interaction by 30%. Crafted tailored staffing solutions, elevating client retention by 15%. Streamlined selection processes, cutting time-to-hire 25% without compromising quality. Created remote work guides that minimized challenges by 40%. Introduced performance management frameworks, elevating employee satisfaction 15%. Implemented data analysis systems, improving accuracy by 10% and time-to-fill by 20%. Orchestrated virtual team-building, cutting turnover 25% and fostering cross-functional collaboration. Drove compliance through seminars. Seeking to leverage proven expertise in driving transformative talent acquisition strategies and remote team success. #TalentAcquisition #RemoteLeadership #InnovationInRecruitment Show less



TelSales Call Center

• Hungary
• Retail

• Customer Service Call Center Sales Representative

  • Nov 2014 - Mar 2020

  Experienced Customer Service Call Center Sales Representative | Nov 2014 - Mar 2020 Proven in delivering exceptional customer support, driving sales, and ensuring satisfaction in fast-paced call center environments. Expertise in tailoring solutions, meeting revenue targets, and collaborating within teams. Responsibilities: Addressed inquiries promptly, resolving issues efficiently. Leveraged product knowledge to drive tailored sales. Consistently surpassed revenue goals through effective sales strategies. Processed orders accurately, maintaining streamlined operations. Key role in troubleshooting and maintaining customer satisfaction. Clear communication for disseminating information effectively. Assisted customers with technical issues, enhancing their experience. Collaborated within teams, adapting to changing priorities. Achievements: Exceeded sales targets consistently, achieving top-ranking status. Recognized for exceptional customer service and sales performance. Connect with me to leverage my customer service and sales expertise for your team's success. Show less



FordTech Solutions

• Germany
• IT Services and IT Consulting

• Remote Virtual Assistant

  • Apr 2009 - Nov 2014

  Served as a Remote Virtual Assistant at FordTech Solutions, effectively managing a spectrum of administrative responsibilities. Orchestrated tasks such as email correspondence, appointment scheduling, and document organization, optimizing operational efficiency. Demonstrated adeptness in constructing polished client communication for seamless interaction, ensuring an elevated client experience. Conducted comprehensive online research to distill insights into dynamic technology trends, contributing to informed decision-making. Actively participated in virtual meetings, demonstrating proficiency in summarizing discussions, facilitating coherent communication among stakeholders. Navigated data entry and organization, maintaining accurate databases and contact lists. Played an integral role in curating and scheduling impactful social media content, augmenting the company's digital visibility. Under mentorship, gained foundational knowledge in IT, broadening functional expertise. The ability to adapt to remote collaboration significantly contributed to operational success. Strong organizational acuity, meticulous attention to detail, and adept communication underscore suitability for this role. Proficiency in administrative tasks, coupled with a dynamic approach to embracing technology, defines value as an adaptable team contributor. Show less