Experience

W4 Construction Group

• United States
• Construction
• 1 - 100 Employee

• Chief Information Technology Officer

  • Feb 2020 - Present

  • Leads development and implementation processes for W4 Construction Groups IT systems and department.• Develops and implements company protocols to minimize disruption to business operations in the event of an emergency or data loss.• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure. • Analyzes the IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.• Develops and implements IT policies.• Oversees security of systems, networks, and company information. • Facilitates IT security audits or investigations.• Develops and maintains relationships with external IT vendors and service providers.• Coordinates multisite IT systems via enterprise resource planning (ERP).• Purchase, assign, inspect and track company equipment and software. • Performs other duties as assigned.



NuWave Technology Partners

• United States
• Information Technology & Services
• 1 - 100 Employee

• Systems Analyst II

  • Dec 2018 - Feb 2020

  Identifying, Understanding, and Documenting IT Systems and Infrastructure

• Systems Engineer

  • Aug 2018 - Dec 2018



Finland Technology Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Support Engineer

  • Sep 2017 - Aug 2018

  Finland Tech Offers a wide array of technology solutions to our clients. We specialize in Hardware, Networking, Software and Enterprise Solutions to SMB's in the Greater Chicago Area. Over seeing the following things:- Implementing and Troubleshooting Office 365 subscriptions including; Sharepoint, Outlook, and other Microsoft Office Products. - Providing 24/7 Helpdesk support to small and midsize corporations for hardware and software needs. - Engineering solutions for todays business environments including patch management, Anti-Virus and anti-malware. - Implementing VoIP phone solutions. - Installing digital CCTV surveillance systems- Planning and implementing critical backup and recovery solutions



Midwest Fastener

• Wholesale
• 1 - 100 Employee

• Senior Technical Support Analyst

  • Aug 2016 - Oct 2017

  Providing tier 2 support for hardware and software applications, training and overseeing help desk support, Setting up and supporting EDI documents and transactions within a AS400 platform. Managing and negotiating printer contracts, purchasing Hardware. Overseeing the deployment of hardware and software for new warehouses. Writing security articles and updates in our company newsletter.

• IT Support Technician

  • Mar 2015 - Aug 2016

  Provided phone, email, remote software and hardware support for our national sales force and remote warehouses. Managing and deploying local and remote IP surveillance systems, and a 3cx phone systems for six different locations nationwide, the majority of my day to day is; troubleshooting issues in office or remotely via phone, email, and teamviewer; relating to desktop, laptop, tablet, Bluetooth, cellular, network devices and industrial printers. - Providing phone and email support though our ticket system. - Arranging remote warehouse printer contracts. - Deploying, documenting any and all IT equipment to each warehouse. - Assisting with the maintenance of the network- Setting up IP, Cameras a Camera Servers- Maintaining network infrastructure planning and documentation- Asset Management - Writing monthly and quarterly informational news letters. (best practices, security, application information and system updates) - Writing technical manuals for in-house developed software.- Providing technical support for ASP and Web Applications developed in-house.



Dale W. Hubbard, Inc.

• United States
• 1 - 100 Employee

• IT Service Delivery Manager

  • Nov 2014 - Mar 2015

  Delivering my IT knowledge and experience to assist with the transition into automating processes through the use of new technology, while supporting and maintaining existing technologies. Some light network troubleshooting and documentation. Established policies and guidelines for the acceptable use of company property along with asset management. - Provided hardware, software and networking support to over 65 employees within 4 different plumbing companies. (Roto-Rooter of Kalamazoo, Clean Earth, Zimmerman Plumbing and Eco Wast Solutions) - Provided 24/7 on call support to employees via phone, email and RDP software. - Trained end users on mobile credit card processing software and company provided MDM applications. - Setup workstations, desk phones, printers, thin-clients, and laptops. - Installed AP's - Successfully implemented Meraki MDM with IOS, Android and Windows. - Managed and maintained Fleet GPS systems

• CCTV Opperator

  • Jul 2013 - Mar 2015

  Performed Nassco Certified CCTV pipe inspections, lateral and tap inspections, and manhole inspections, locating underground utilities, documenting and generating a general condition for underground assets for large commercial infrastructure, restaurants and residential customers. - CCTV Operator - Maintain CCTV Robots, Computer and Camera Equipment- Cleaning, repairing, inspecting underground infrastructure - Repairing water mains, failed drain fields septic tanks, ect. - Operated forklifts, tractors, light heavy equipment - Assessing, recording, documenting process waste, storm and sewer lines for three different Coca-Cola Plants in Michigan. - Compiled and delivered full reports on my findings including the edited video - Certified in confined space entry, blood born pathogens and general safety



Thrive Medical Day Spa and Styling Lounge

• IT Administrator

  • Sep 2011 - Mar 2014

  Network Asset Documentation, Workstation and Server Security, Network Management, Database Management, Small Maintenance, Security and Management, Website Maintenance and Network Security Network Asset Documentation, Workstation and Server Security, Network Management, Database Management, Small Maintenance, Security and Management, Website Maintenance and Network Security



Ellard Custom Countertops

• Fabricator

  • Mar 2013 - Jul 2013

  Fabricated Custom Cabinets, Corian, Formica Counter tops also did tear outs and installs Fabricated Custom Cabinets, Corian, Formica Counter tops also did tear outs and installs