Experience

Oregon State Credit Union

• United States
• Financial Services
• 100 - 200 Employee

• System Analyst

  • Jul 2013 - Present

  Responsible for companywide day to day IT operations, including a total of 12 different branches and 1 Call center Duties of a Desktop Technician for a 250+ employee company review Helpdesk Ticket System and Project Management tasks. Helped maintain CULAC / CUNA Security Policies Prepared site-wide technology refresh with automated imaging. Maintain Budgets and Inventory systems for Auditing purposes. Create and update procedure documentation for new or updated technologies/software. Re-launched internal website Show less



WVP Health Authority

• Help Desk Analyst

  • Feb 2012 - Jul 2013

  I work as a JR. Administrator for WVP Health Authority. I continuously update the 150+ computers on our network across 7 sites. We maintain multiple virtual servers for services for WVP. I work as the front line for the IT department. Resolving everything from the small issues to the larger issues. Our IT department only consists of 2 employees. Making it very difficult at times to manage 7 sites across Salem, Oregon. I work as a JR. Administrator for WVP Health Authority. I continuously update the 150+ computers on our network across 7 sites. We maintain multiple virtual servers for services for WVP. I work as the front line for the IT department. Resolving everything from the small issues to the larger issues. Our IT department only consists of 2 employees. Making it very difficult at times to manage 7 sites across Salem, Oregon.



Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Information Technology Data Analyst

  • Mar 2010 - Feb 2012

  At ACS a Xerox Company, I was the front line Help Desk position for all issues ranging from site wide fixes to the smaller individual issues. We maintained 750 Computers. with approximately 30+ servers. Our network was multi-platform, consisting of Windows along side Mac OS X. We maintained a phone system and network for a world wide Apple Call Center as well as a Hot Wire and Hughes Net. We maintained this site with two people in our on site IT department. At ACS a Xerox Company, I was the front line Help Desk position for all issues ranging from site wide fixes to the smaller individual issues. We maintained 750 Computers. with approximately 30+ servers. Our network was multi-platform, consisting of Windows along side Mac OS X. We maintained a phone system and network for a world wide Apple Call Center as well as a Hot Wire and Hughes Net. We maintained this site with two people in our on site IT department.



Target

• United States
• Retail
• 700 & Above Employee

• Flow Team, In Stocks, Sales Floor, Cashier

  • Oct 2009 - Feb 2012

  Unloaded a truck full of new product for the sales floor, pnboxed and placed product on shelves, all in a timely manner. Make sure every customer had assistance when needed. Checked customers out at the front, always making sure the customers left happy. Unloaded a truck full of new product for the sales floor, pnboxed and placed product on shelves, all in a timely manner. Make sure every customer had assistance when needed. Checked customers out at the front, always making sure the customers left happy.