Manager, People Operations

• Nov 2022 - Present

Independent Human Resources Consultant

• Mar 2022 - Nov 2022

Leading Human Resources Coordinator

• Nov 2018 - Mar 2022

Oversee people & staffing planning, internal organizational changes, talent managementDrive people & performance management in partnership with management & senior executive teamsCollaborate with other members of the HR team to drive consistency on the execution of the TA/HR vision and strategyTransformed and innovated internal mobility process across the company for successful promotions among technical and management rolesConducted recruitment process in local marketsLead and develop HR team for first-in-class support to the business and peopleFunction as the day to day HR partner, dealing with diverse people topics, including talent management, employee relations, engagement, compensation & benefits, and legal compliance collaborationPartner with managers and senior executive members to drive stability of teams, creating and executing initiatives that focus on productivity and turnoverDevelop and implement high performing HR resources to drive talent, culture and organizational effectivenessAdminister LOA's policies in conjunction with management member Train, develop and lead HR team members to ensure first-class support to all workforce from operation and administrative departmentsBuild policies & procedures, Job Aids and other training resources to boost compliance and self-sufficiency for operations

Employee Relations Specialist

• Jan 2018 - Oct 2018

Oversaw the employment cycle from recruitment and hiring process to current employees to the exit processDesigned short/long term solutions for performance and legal opportunities to upper managementPlanned internal and external talent acquisition needs with regional managementAligned upper management on attraction and selection criteriaConducted internal interview process from pipelinesConducted thorough investigations to solve legal offenses and behavioral violationsMet with management teams to evaluate workforce development and behavioral parametersCoached management members on people management and TA/HR policies & procedures compliance

Human Resources Specialist

• Jun 2017 - Dec 2017

Leveraged communication to monitor and measure work climate through the employee cycleDesigned and implemented new Talent approaches to keep staff and operations up to requirementsAssist with unemployment process requestsHandled candidates and employees feedback for improvement of our talent acquisition and talent management framework

Talent Development Advisor

• Jan 2017 - May 2017

Analyzed employees job description and understand their metrics for recruitment alignmentCompile the global performance weekly report and collaborate with PIPs for applicable employees in partnership with management teamsProvide weekly reports to the Human Resources team and upper management on key findingsContribute to the continuous improvement of HR/Recruitment strategiesCoached and trained leadership teams on enhanced talent search and acquisition

Careerbuilder Recruitment Account/HR Trainee

• Jun 2015 - Dec 2016

Serve as an Account Representative for a portfolio of clients on recruitment efforts Optimize the writing of job descriptions to outreach application flow Build best practices for newly acquired accounts to outperform internal applications goal Create a spectrum of keywords to expand coverage and improve talent attraction on markets Created and executed new client meetings with account executives on accounts goals and expectations Designed and elaborated biweekly and monthly reporting for recruitment account executives and operations managers, resulting in creation of new features for new and existing clients Managed TA/HR database centralizing employee data and records

Recruitment & Client Operations Coordinator

• Jan 2013 - Jun 2015

Coordinated with operation leaders to identify staffing needs per project and client Improved candidates sourcing through online channels and networking Plan interview and selection procedures, including screening calls, assessments and in-person interviews Led clients engagement, improving referrals rate quarterly by 10% and deal closures by 12% monthly Designed and executed Intake sessions with Hiring Managers Organized and conducted recruitment events/job fairs Forecasted quarterly and annual hiring needs by department Hired and on-boarded new hires Accompanied candidates throughout their recruitment process Developed communication strategies with vendors through marketing initiatives Created process manuals of administrative processes for admin staff, resulting in 40% increase of team productivity and 20% decrease of client complaints Oversaw scheduling, payroll, and transportation process for the operations team Collaborated with business and personnel file and paperwork handling Lead business meetings with potential clients