Maxwell Oppong

Director Of Information Technology at Targeted Victory
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Location
Arlington, Virginia, United States, US

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Experience

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Director Of Information Technology
      • Apr 2021 - Present
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • System Administrator
      • Apr 2019 - Apr 2021
    • United States
    • Advertising Services
    • 1 - 100 Employee
    • System Support Specialist
      • Apr 2019 - Apr 2021
    • United States
    • Information Technology & Services
    • Help Desk Specialist
      • Nov 2014 - Apr 2021
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Support Specialist
      • May 2014 - Oct 2014
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant Agent
      • Oct 2013 - May 2014

      • Provide excellent troubleshooting services to clients • Engage clients with quality customer service • Reimaged computers, installed/upgraded applications, computer drivers • Engage customers using selling skills to provide solutions to their technology challenges • Work with the sales team, explaining services and technology to help them achieve business goals • Provide excellent troubleshooting services to clients • Engage clients with quality customer service • Reimaged computers, installed/upgraded applications, computer drivers • Engage customers using selling skills to provide solutions to their technology challenges • Work with the sales team, explaining services and technology to help them achieve business goals

    • System and Networking Intern
      • Jun 2013 - Aug 2013

      • Configured desktop/laptops to company/client specifications • Implemented Remote Desktop assistance/Remote Desktop login (LogMeIn, Lync, Polycom) • Server placement and domain maintenance • Reimaged computers, installed/upgraded applications, computer drivers • Mapped printers and network drives • Assigned and enforced security policies per client and associate through Active Directory • Configured desktop/laptops to company/client specifications • Implemented Remote Desktop assistance/Remote Desktop login (LogMeIn, Lync, Polycom) • Server placement and domain maintenance • Reimaged computers, installed/upgraded applications, computer drivers • Mapped printers and network drives • Assigned and enforced security policies per client and associate through Active Directory

    • United States
    • Higher Education
    • Residential Advisor
      • Aug 2011 - May 2013

      • Trained peer leader • Supervised students living in residence hall • Acted as a Para-counselor for residents • Acted as a first source of contact for students with academic, institutional and personal issues • Trained peer leader • Supervised students living in residence hall • Acted as a Para-counselor for residents • Acted as a first source of contact for students with academic, institutional and personal issues

Education

  • State University of New York Institute of Technology at Utica/Rome
    Bachelor of Science (B.S.), Computer Engineering Technology/Technician
    2010 - 2014

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