Experience

National Center for Competency Testing (NCCT)

• Higher Education
• 1 - 100 Employee

• • Jan 2016 - Present

  Skilled and thorough Specialist with an exceptional record of strong customer service. Able to handle a wide variety of product telephone inquiries with top-notch courtesy and professionalism. Outstanding multi-tasker who thrives in a fast-paced high-pressure work environment.Duties and Responsibilities:• Establishes, develops and maintains business relationships with current and prospective clients in the assigned territory/market segment to generate new business for the organization’s products/services (Sales).• Research industry/market’s potential and determines the value of existing and prospective client’s value to the organization.• Participates in nationwide industry/market conventions.• Ensure existing and prospective clients receive quality customer service.• Analyst• Auditing client accounts• Client Retention • Data collection• Develop reports with supportive data• High organization and interpersonal skills• Maintain/develop relationships with existing or past clients via telephone calls and emails. Extensive experience in sales retention and cold calling Show less

• • Jun 2014 - Jan 2016