Experience

Autocare Network

• United States
• Automotive
• 1 - 100 Employee

• Operations Project Manager

  • May 2017 - Present

  - Compiled and analyzed raw data to create special reports including KPIs to help develop and determine strategic business decisions. - Organized billing and invoice data; Systematized weekly payroll calculations for hundreds of independent contractors. - Managed a network of over two hundred company iPads at kiosk locations across the New York metropolitan area via Moki MDM and asset inventory software. - Translated observational data from contextual investigations into user needs and functional requirements presented to design teams and management. -Oversaw and managed preparation and launch of new company website. - Created FAQ content and video tutorials for users of a new user interface during a website upgrade transition. Show less



Inclusive Future

• Malaysia
• Strategic Management Services

• Chief of Staff/Research Assistant

  • Jun 2016 - Feb 2017

  - Managed staff, oversaw organization functions and served as informational point of contact. - Developed and implemented the standardization of policies, practices, and systems. - Determined needs and priorities Google apps account, and other shared operational resources. - Conducted research and analysis to create policy white papers for international organizations . - Managed staff, oversaw organization functions and served as informational point of contact. - Developed and implemented the standardization of policies, practices, and systems. - Determined needs and priorities Google apps account, and other shared operational resources. - Conducted research and analysis to create policy white papers for international organizations .



Bloggers' Writes

• Co Founder and Director of Digital Marketing

  • May 2016 - Jul 2016

  - Developed and maintain the Bloggers' Writes webpage creating its pages, inputting content, and adding any necessary functionality for the business, i.e. payment gateways, contact forms, calls to action etc. - Working on and implementing all web, email, SEO, and social media marketing strategies and advertising campaigns. - Designing, building and maintaining the company's digital infrastructure including social media pages. - Determining ROI for our company and for our clients using analytic information. Show less



New York State Office of Mental Health: Project Hope

• Crisis Counselor

  • May 2013 - Sep 2013

  -Coordinated office communications with outside stakeholders and served as a liaison for Project Hope in creating and solidifying partnerships with non-governmental organizations and businesses. - Engaged the public in hurricane affected locations through door to door canvassing to identify individuals in need of our services or partnered organizations. - Performed one-on-one and group counseling to assist those who had been impacted and provided connections to financial/advocate/legal resources to help rebuild their homes on a continual basis. - Gave Powerpoint presentations to both co-workers and members in mental health organizations. - Participated twice a week staff meetings to determine team progress and strategies for more effective outreach. Show less