Maxwell Dlamini
Network and Support Engineer at Teichmann- Claim this Profile
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IsiSwati Native or bilingual proficiency
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Zulu Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Cisco Certified Network Associate
CiscoMay, 2015- Nov, 2024
Experience
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Teichmann
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Mauritius
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Construction
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100 - 200 Employee
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Network and Support Engineer
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May 2017 - Present
Job Roles Sage ERP X3 Administration: - Enrolling users [Create user profiles and allocate them to their correct user roles]. - Create linkages to AD and LDAP - Setup Sage Application client on client devices (Sage ERP X3, SEI, Evolution, Pastel) - Train new and old users on how to work with Sage X3 mainly in the areas of Supply chain and EAM. Both on-site and off-site - Technical Support [Troubleshoot and resolve Sage X3 errors reported by users] - Liaise with Sage X3 Technical consultants for technical support - Acting as liaison with users - Maintaining and monitoring users to the database on Sage X3 - Assist in data mining and business intelligence. - Test and implement new or modified modules on Sage X3 - Ensure the integrity of the data in Sage X3 - Compilation of user guides on working with Sage X3 (manuals and videos) Server Administration: - Manage Microsoft Windows Servers [MS Windows 2008/ 2008R2; 2012/ 2012R2; VMWare vSphere Essentials] - Manage user accounts in Microsoft Active Directory [profiles/roles/authentication] - AD housekeeping [Leavers, Joiners, Moves] - Monitoring of daily, weekly, monthly VEEAM on-premises and Cloud backups - Create and maintain email addresses and distribution lists in MS Exchange for 3 domains - Ensure standardization, compliance and enforcement of AD policies across the Teichmann group - Administer FS, DNS, DHCP, WINS, WSUS, Federated services, LDAP - Provide 3 tier level helpdesk support for problems related to AD - Attend to server alerts, incidents and escalate risks to IT Manager - Setup networked printers on Print server Networking: - Optimize and Unify both Wired and Wireless LANs - Ensure high speed, high capacity, highly shaped broadband internet links and also negotiate SLAs with service providers at key T1 sites: - Implement and revoke VPN tunnels on client devices - Minimize risk exposure of networked devices and software - Troubleshoot and resolve network issues experienced by the users [LAN and WAN] Show less
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Self Employed
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United States
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Software Development
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300 - 400 Employee
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IT Specialist
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Feb 2015 - May 2017
Specializing in Network support, particularly LAN, WAN and Wireless for Small Medium Enterprises and individuals Working closely with local network vendors that provide Wireless and LAN services to Small Medium Enterprises Specializing in IT support, [Support and maintain desktop – Hardware and Software], for Small Medium Enterprises and individuals Implement network security measure to protect data, hardware and software for Small Medium Enterprises and individuals. Specializing in Network support, particularly LAN, WAN and Wireless for Small Medium Enterprises and individuals Working closely with local network vendors that provide Wireless and LAN services to Small Medium Enterprises Specializing in IT support, [Support and maintain desktop – Hardware and Software], for Small Medium Enterprises and individuals Implement network security measure to protect data, hardware and software for Small Medium Enterprises and individuals.
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Bytes Systems Integration
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Richards Bay, KwaZulu Natal, South Africa
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Systems Engineer
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Jan 2011 - Dec 2014
I have been working as a Systems Engineer for Bytes Systems Integration [BSI] for the past 4 years. My task involved the following, but were not limited to them. • Own and Maintain the Wireless networking systems for Mondi Richards Bay • Own and Maintain the LAN and VOIP Networking systems for Mondi Richards Bay • Own and Maintain the Shop-floor IT infrastructure for Mondi Richards Bay • Site backup engineer for the Richards McAfee Antivirus System • Site engineer for the Richards Bay AS400 iSeries 5 server system • Ensuring that all the documentation and procedures concerning system ownership are updated and followed • Ensure that the daily/weekly/monthly scheduled tasks are followed as per detailed checklist • Fulfill a high-level technical escalation role for the onsite engineers and user community • Investigating, diagnosing and resolve all network problems • Liaise with outside vendors ensuring minimum downtime to Mondi systems • Supervise work undertaken by hardware, software suppliers and contractors to ensure quality meets BYTES SI and Mondi Standards • Develop the junior technical team – assist the onsite operations staff to improve their skills on an ongoing basis • Capacity planning – assess existing capacity on an ongoing basis and provide recommendations in advance on a proactive basis when upgrades are required • Design and implement redundant systems, policies and procedures for disaster recovery and data archiving to ensure effective availability, protection, and integrity of data assets. • Maintain inventory of equipment and parts as well as documentation of vendor activities • Ensured availability for standby periods • Adhere to Bytes and Mondi Safety policies and procedures Accomplishments Implementation of an outdoor wireless network which connected the Mondi remote forestry sites in Zululand with the main site at Richards Bay, using Cisco APs and Mikrotik routers to create a redundancy, as well as eliminate the slow Diginet links. Show less
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Mondi
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Piet Retief (1yr) and Richards Bay (10yrs)
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IT Technician
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Jan 1999 - Dec 2010
Perform desktop and server support functions Perform AS400 server Advanced Operations Owned and maintained the in-house Shop-floor IT infrastructure [JDE/OneWorld environment] Owned and maintained all backup systems [BRMS for the AS400 server and BrightStor for the Windows environment] Investigating, diagnosing and resolve all issues related with the AS400 iSeries server Investigating, diagnosing and resolve all issues related with the Windows server environment Investigating, diagnosing and resolve all issues related with all backup packages [BRMS and BrightStor] Ensuring that all the documentation and procedures concerning system ownership are updated and followed Ensure that the daily/weekly/monthly scheduled tasks are followed as per detailed checklist Maintain inventory of equipment and parts as well as documentation of vendor activities Ensured availability for standby periods Adhere to Mondi Safety policies and procedures Accomplishments Developed an efficient method of performing an IPL on the AS400 Server during maintenance schedules Successfully implemented the BRMS backup solution for the AS400 server to backup Shop-floor data Show less
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Education
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2015 - 2015
Self Study
Cisco Certified Network Associate Certificate, Cisco Network Routing & Switching -
1994 - 1996
Swaziland College of Technology
Diploma, Computer Science -
1994 - 1996
Swaziland College of Technology
Diploma in Computer Science, Computer Programming, Specific Applications, Networking, Database Design -
1986 - 1990
Saint Mark's High School
High School, GCE O'Level Examination
Community
