Experience

Colt Data Centre Services

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Security Operations & Systems Coordinator

  • Jun 2019 - Present

  • Provide 1st /2nd /3rd line support for Security systems (installation/configuration/administration)• Security Systems infrastructure design/configuration/deployment across Europe.• SharePoint Administrator for Departments across Colt DCS Security.• Deputy Physical Access Control Manager – Physical Access and Policies

• Security Operations Administrator

  • Jan 2016 - May 2019



Colt Technology Services

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Security Engineer

  • Jan 2013 - Dec 2015

• Technical Lead

  • Dec 2012 - Sep 2014



Corona Energy

• United Kingdom
• Utilities
• 100 - 200 Employee

• Senior Analyst

  • Oct 2012 - Dec 2012

• Support Analyst

  • Mar 2009 - Oct 2012

  1st/2nd Support for the company on 2 floors.Assist 3rd Line Support team with server related tasks (ie backup/installs/maintenance)Fix computers, printers, laptops & mobile phones for employees.Asset Management and Helpdesk Management.Networking/Patching/Cabling (CCTV/Ethernet)Purchase Hardware/Software for Workstations, Laptops and Servers.Microsoft Dynamics Administration (Basic-Intermediate) Permissions (like AD)Fix security doors, Lighting, Electrical fittings, CCTV setups, Cisco WIFI setupsVPN/Terminal Access support for home workers.Server support for Developers using VMWare Infrastructure client. Show less



Mazars in the UK

• United Kingdom
• Accounting
• 700 & Above Employee

• Service Desk Request

  • Dec 2007 - Feb 2009

  Provide all I.T equipment to 19 offices UK Wide. Assist 1st and 2nd line support in solving IT related issues. Fix computers, printers, laptops for employees. Manage the Asset database to track all kit. Set up all kit for meeting rooms and presentation rooms. Provide basic support for Cisco VIOP phones and Citrix virtual desktop environments alongside 1st and 2nd line support. Stock check of all IT equipment. Provide all I.T equipment to 19 offices UK Wide. Assist 1st and 2nd line support in solving IT related issues. Fix computers, printers, laptops for employees. Manage the Asset database to track all kit. Set up all kit for meeting rooms and presentation rooms. Provide basic support for Cisco VIOP phones and Citrix virtual desktop environments alongside 1st and 2nd line support. Stock check of all IT equipment.



New Dymensions Models

• IT Assistant, Network Assistant, Admin, Website Manager Assistant, PA

  • Apr 2007 - Feb 2009

  Created and updated a database for all Models. Interviewing Applicants, Making decisions about accepting/rejecting clients. Processed payroll, using Sage, end of year tax returns for 2 companies. Answered telephone calls, telesales, take down messages for employees. Attend fashion shows and various events as a representative of New Dymensions Models Ltd. Help desk for employees, fixing computers and the network. Worked in reception once a week; answering phone calls, making appointments. Show less



Self-Employed

• IT Support Technician

  • Feb 2006 - Jul 2006

  Duties: Installed wireless and wired networks for clients. Installed printers, scanners, soundcards, graphics cards and other various input/output devices. Installed and upgraded software and operating systems including Microsoft Windows 2000, XP and all Vista editions. Solved general public's computer problems with the use of maintenance tools such as Disk Defragmenter, Disk Cleanup, Msconfig, and Virus Spyware/Adware/Malware scanning. Advertised Business Cards at Local Shops. Market Research to find suitable Hardware/Software for clients. Formatted and partitioned Hard Drives in the two most common formats FAT32 and NTFS. Show less