Services Account Lead- National Sales and APAC

• Mar 2022 - Present

Account Lead- National Accounts

• Jul 2019 - Mar 2022

As a National Account Lead, I'm responsible for capturing and growing market share in a Fortune Top 5 enterprise customer. I achieve these outcomes by accomplishing the following tasks:•Establishing and driving strategy for portfolio growth through account planning and business development•Developing executive level relationships within current and target lines of business•Creating awareness around our breadth of IT services and capabilities and growing our brand within our current clients and target customer base•Mentoring, training, coaching, and assisting partner Account Managers on market strategy, account planning, business development, customer interactions, and productivity•Ensuring excellent delivery and customer service to our clients Show less

Account Lead- National Accounts

• Sep 2017 - Jul 2019

As a National Account Lead, I'm responsible for capturing and growing market share in a Fortune Top 5 enterprise customer. I achieve these outcomes by accomplishing the following tasks:•Establishing and driving strategy for portfolio growth through account planning and business development•Developing executive level relationships within current and target lines of business•Creating awareness around our breadth of IT services and capabilities and growing our brand within our current clients and target customer base•Mentoring, training, coaching, and assisting partner Account Managers on market strategy, account planning, business development, customer interactions, and productivity•Ensuring excellent delivery and customer service to our clients Show less

Account Manager

• May 2014 - Aug 2017

Within our staffing offering, we provide temporary, temporary-to-hire, and direct placement services for individual as well as full team placements. Our intimate knowledge of our customer’s local labor markets, businesses, IT initiatives, and company cultures set the foundation for our commitment to making quality placements. Our international reach, referral-based sourcing strategy, and intense screening process then enable us to separate the most qualified candidates from the crowd.• Provide solution selling of TEKsystems Information Technology Services to all levels of management within the commercial sector of Tampa, FL.• Work extensively with senior-level executives, managers, and employees within diverse industries to identify business opportunities and provide valuable solutions, services and human capital management.• Research and understand national and local IT market trends, conduct proactive workforce planning and utilize consultative methodology to align our services with the needs of our clients.• Prospect, research, and meet with prospective customers to develop relationships, implement account plans, outline upcoming projects and understand future business/IT initiatives.• Responsible for solution negotiations, presentations, contractual closing, and management of permanent and contingent workforce. Show less

Account Manager

• Jan 2011 - Apr 2014

Within our staffing offering, we provide temporary, temporary-to-hire, and direct placement services for individual as well as full team placements. Our intimate knowledge of our customer’s local labor markets, businesses, IT initiatives, and company cultures set the foundation for our commitment to making quality placements. Our international reach, referral-based sourcing strategy, and intense screening process then enable us to separate the most qualified candidates from the crowd.• Provide solution selling of TEKsystems Information Technology Services to all levels of management within the commercial sector of Tampa, FL.• Work extensively with senior-level executives, managers, and employees within diverse industries to identify business opportunities and provide valuable solutions, services and human capital management.• Research and understand national and local IT market trends, conduct proactive workforce planning and utilize consultative methodology to align our services with the needs of our clients.• Prospect, research, and meet with prospective customers to develop relationships, implement account plans, outline upcoming projects and understand future business/IT initiatives.• Responsible for solution negotiations, presentations, contractual closing, and management of permanent and contingent workforce. Show less

Technical Recruiter

• Nov 2009 - Dec 2010

•Responsible for locating, qualifying and placing technology professionals into contract employment opportunities.•Resume sourcing, screening and interviewing of candidates for positions ranging from Senior Program/IT Managers, Application Developers, to Personal Computer Technicians.•Negotiation of salaries, benefits and contract terms.•Developed ongoing partnerships with Associations, User-Groups, Trade Schools, and organizations made up of Technology Professionals.•Managed a team of 5 product line specific recruiters.•Acted as a mentor and trainer for a number of newer recruiters•Subject Matter Expert for specific Infrastructure technologies, skill sets and related services.•Business Development through lead collection, interview and business meetings.•Presentations at trade shows, career fairs and educational seminars.•Utilized career counseling, resume revision, sales and marketing skills. Show less

Crew Member

• May 2008 - Jul 2009

As part of our Crew, I handled a lot. I took over the register, had fun helping customers, bagged groceries, built displays and stocked the shelves. I was responsible for ordering and merchandising the pet food section of the 2nd busiest Trader Joe's in Washington State. As part of our Crew, I handled a lot. I took over the register, had fun helping customers, bagged groceries, built displays and stocked the shelves. I was responsible for ordering and merchandising the pet food section of the 2nd busiest Trader Joe's in Washington State.

Communication 101 Instructor Assistant

• Jan 2007 - Jan 2008

Communication 101 Instructor Assistant - Taught three quarters of the basics of effective public speaking - Constructed lesson plans, organized calendars, and implemented creative activities in a respectful and educational environment - Evaluated students according to course standards - Built confidence in students’ abilities to speak in public Communication 101 Instructor Assistant - Taught three quarters of the basics of effective public speaking - Constructed lesson plans, organized calendars, and implemented creative activities in a respectful and educational environment - Evaluated students according to course standards - Built confidence in students’ abilities to speak in public