Experience

Keller Postman LLC

• United States
• Law Practice
• 100 - 200 Employee

• Sr. Data Quality & Reporting Analyst

  • May 2022 - Present

• Data Quality & Reporting Analyst

  • May 2020 - May 2022

  Chicago, Illinois, United States ● Build, maintain, and deliver reports for high level stakeholders, utilizing custom reporting scripts ● Managed intake, maintenance, and updates of client data in company CRMs through middleware automation tools like Zapier and Tray.io ● Ran data hygiene projects using python, record linkage tools, and SOQL queries ● Performed data mapping and transfer during a CRM migration project into Salesforce



SMS Assist, L.L.C.

• United States
• Facilities Services
• 500 - 600 Employee

• Quality Assurance Team Lead - Exterior

  • Oct 2019 - Mar 2020

  Chicago, Illinois, United States ● Managed 5 remote workers and set SOP’s for confirmations tasks. ● Improve and automate processes to drive completion of team's work. ● Utilized Amazon Redshift and Pandas library for Python to automate reports. ● Acted as main point of contact to ensure QA adheres to proper time and attendance and scheduling/overtime regulations and procedures. ● Built logical explanations to support analytical findings.

• Vendor Relationship Representative III

  • Jul 2014 - Oct 2019

  Chicago, Illinois, United States ● Provided management services to clients across 670 locations, on recurring and per-request basis while managing team of outside contractors to ensure work was completed on time and within budget. ● Developed strong time management skills to be able to balance multiple responsibilities simultaneously. ● Utilized Tableau, Excel, and SQL to develop and distribute reports that assisted the department in managing priorities. ● Sourced and negotiated pricing with contractors to execute… Show more ● Provided management services to clients across 670 locations, on recurring and per-request basis while managing team of outside contractors to ensure work was completed on time and within budget. ● Developed strong time management skills to be able to balance multiple responsibilities simultaneously. ● Utilized Tableau, Excel, and SQL to develop and distribute reports that assisted the department in managing priorities. ● Sourced and negotiated pricing with contractors to execute work. ● Maintained detailed documentation as reference for anyone who needed status of a job.



University of Chicago

• United States
• Higher Education
• 700 & Above Employee

• Student Worker

  • Oct 2012 - Jun 2013

  Chicago, Illinois, United States ● Provided help-desk environment for campus-wide Audio/Visual equipment issues, including on-site and in-office troubleshooting of built-in projector and media switching systems. ● Converted classroom videos from VHS to DVD and digital video files to guard against decay in video quality to assist faculty and staff. ● Recorded, edited, uploaded, and distributed medical class seminars to provide easy access to medical students.



DZ Solutions

• United States
• Computer Networking Products
• 1 - 100 Employee

• Intern

  • Jul 2010 - Aug 2010

  Maintaining, delivering, and retrieving Mac Pro workstation computers for creative clients.



Barnes & Noble

• United States
• Retail
• 1 - 100 Employee

• Bookseller

  • Nov 2006 - Dec 2009

  Providing excellent customer service and ensuring the strength of the Barnes and Noble brand to customers.