Experience

Forestry England

• United Kingdom
• Government Administration
• 300 - 400 Employee

• Project Manager

  • Jan 2022 - Present



UKSBS LTD

• Swindon, United Kingdom

• Project Manager

  • Oct 2018 - Apr 2021

  Successful delivery and Implementation of multiple projects to the UKRI Grants business function. Grants Finance System (Agile Project): Full lifecycle bespoke software development and implementation of AWS hosted integrating 7 organisations, their networks and Oracle to the new service in order to render legacy Oracle customisations redundant, Maintained delivery timescales across remote UK team and an internationally dispersed implementation team during lockdown. No Deal Pay Run (Agile Project): Payment processing rework to handle increased volume in the event of a Brexit "No Deal" Electronic Document Distribution Agile Project: Full lifecycle bespoke software development and implementation of phases 1 & 2, replacing legacy service that had become unsupportable. Enabling remote access to the service for the first time resulting in continuity of grants peer review during lockdown. Oracle FMW SOA upgrade 10g-12C



Carnival UK (P&O Cruises & Cunard)

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• PCIDSS Project Manager

  • Aug 2016 - Sep 2017

  Project Managed the change of Acquirer to Lloyds Cardnet for Carnival UK. Coordinated the due diligence and appointment of PXP the new payments gateway provider. Managed updates and integration of CUK central CRM system including tokenisation of card details and the introduction of Verifone Pin Entry Devices for processing of offline and online payment card registration, authorisation, reversal and capture across all 11 ships at live Check in sessions including the training of 3rd party Check in staff and ships staff to PCI Compliant standards. Oversaw the appointment of 3rd party team, for the design and development of new SCCM builds for Check in servers additional Update Servers, refresh of check in clients and the build and deployment of new hardware to all ships in the fleet, completing roll out in the UK and overseas, in a 4 week time frame Also Project Managed the introduction and fit out of the new Emergency Response Centre for Carnival UK using Feltech technology providing Carnival Group interaction and response across all European brands in the Carnival global group



Bristol City Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Project Manager PSN Compliance

  • Nov 2014 - Sep 2015

  Managing the delivery of vulnerabilities remediation across all IT infrastructure, including post outsourcing co-ordination of hosting partner Eduserv, remediation of server vulnerabilities and working with in house and hosting partner teams to review and introduce new automated schedules. Also Project Managing the introduction of the Liquid Logic Early Help Module for Local Children's Services, infrastructure and software upgrades of Northgate Information@Work document management system and introduction of Brainware Spider Asset management tool.



Office for National Statistics

• United Kingdom
• Government Administration
• 700 & Above Employee

• Project Manager

  • Apr 2014 - Oct 2014

  Project Managed the delivery of 2014 and 2015 statistics for National Accounts in the Government and Household Sectors. Including the refinement and implementation of the new National Accounts Delivery Framework which introduced new working practices across the delivery teams. Provided support to the Divisional Director in defining the scope of information to be published, supported the Development Leads and Systems Build Lead to ensure that required documentation was created, reviewed, refined and approved within Change Package timescales.



National Trust

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• PCI DSS Project Manager

  • Aug 2011 - Oct 2013

  Successfully delivered PCIDSS Compliance to the organisation including Retail, Catering, Visitor Reception, Membership, Legacy and Donations, Holiday Services and Financial Services and IT network and services provided in house and by 3rd party suppliers and embedding compliance design into business as usual operation. Structured the project and quarterly reviews to get a clear view of the risks and changes required across all operational units. Established a reliable reporting structure with the Acquirer promoting a clear view of progress and supportive working relationship Supported and informed 3rd party hosting partners for provision of compliant services. Co-ordinated organisation wide gap analysis activity and information gather of onsite equipment across 350 properties and Central Office units, procured and co-ordinated the distribution of equipment. Led the Due Diligence of ASV and Penetration Testing suppliers and SFTP Services. Initiated review of Membership Contact Centre practices leading to data storage and process changes. Led MS Exchange data extract for 7SEEC search tool and issued organisation wide user focused data cleanse instruction. Developed compensating controls for Card Data held in CRM system Worked with 3rd party supplier to establish compensating control for Call recording and timescales for product replacement. Documented Card Data Environment scope Implemented new Routers, firewalls and switches, Citrix Logging, Splunk Logging, SFTP service, Introduced PCI App for Splunk. Defined account set up processes for ePDQ users. Managed and Maintained Full Evidence repository Supported and advised IT Security Officer and Data Protection Officer. Provided PMO, Audit and Risk Management Updates. Provided primary support for the pre-assessment and final Compliance Assessment Procured and set up Surecloud GRC tool. Created full handover document approved by the QSA Project Managed the delivery of phase 1 Membership MI Dashboard reports



Unite Students

• United Kingdom
• Real Estate
• 700 & Above Employee

• Project Manager

  • Sep 2010 - Dec 2010

  Successfully delivered replacement scheduling systems to ex Connaught Facilities Management engineers Devised core communications strategy for incoming staff and outline organisation wide communication plan Designed application pilot and feedback approaches and information required Facilitated pilot feedback sessions with field based engineering teams Designed and planned national training call up and implementation approach to ensure all engineers fully trained prior to go live in their region. Participated in Senior Management programme planning Set up service delivery process for new service Ensured all incoming staff had been included in HR systems, were issued with application accounts and new Unite kit Negotiated on going phone replacement arrangements with ex Connaught suppliers to ensure service continuity Identified accommodation and procured equipment for incoming scheduling team Managed change management review sessions with Facilities Director Identified and communicated Project and organisational risks and managed their mitigation. Developed the detailed project plan for IT development and deployment and staff / service integration. Managed review of Business Requirements for PEX Short Term Let enhancement project to support development of the Business Case. Successfully managed the tender and engagement of .Net consultancy



Environment Agency

• United Kingdom
• Environmental Services
• 700 & Above Employee

• Senior Project Manager

  • Feb 2010 - Aug 2010

  Championed new ways of working reporting directly to the Head of Solutions Delivery Managed 6 software integration projects Delivered 2 Dimensional Flood Modelling to the Environment Agency Managed the introduction of a new test environment to support failover and recovery of the Sentinel RMS licensing service and managed the reconfiguration of the production service Managed tendering and bid evaluation for PCI DSS services Co-ordinated QSA assessment and Health checks of credit card processes and systems across all stakeholder levels of Business, in house and out sourced IT functions. Delivered the penetration testing call off contract Managed the testing and integration of new front end and back end data capture facilities for Incident Management Managed the progression of new commercial Waste Management software (WRATE) and its integration facilitating in house customer support Provided pre and post contract award consultation during ITT development and tendering exercise for the DEFRA Project Watermark crisis management exercise Developed new small projects delivery method for CIS, stream lining delivery and rationalising administration within OGC and Prince2 compliance



Boots the Chemist

• Temporary Employee

  • Nov 2009 - Jul 2010

  I am temporarily working in retail whilst seeking my next PM role, I hope that prospective employers and agencies won't see this in a negative light and hope it demonstrates my ability to work anywhere and take on and adapt to any role. The experience will also be useful if I am called on to deliver retail/supply chain related projects in the future as I am using the opportunity to ask questions to gain an accurate understanding of what is involved in the full front end retail process. I am temporarily working in retail whilst seeking my next PM role, I hope that prospective employers and agencies won't see this in a negative light and hope it demonstrates my ability to work anywhere and take on and adapt to any role. The experience will also be useful if I am called on to deliver retail/supply chain related projects in the future as I am using the opportunity to ask questions to gain an accurate understanding of what is involved in the full front end retail process.



Environment Agency

• United Kingdom
• Environmental Services
• 700 & Above Employee

• Senior Project Manager

  • Feb 2007 - Sep 2008

  IT and Organisational Change project delivery. IT and Organisational Change project delivery.



Department for Constitutional Affairs

• Government Administration
• 1 - 100 Employee

• South Western Implementation Manager

  • Aug 2005 - Jun 2006

  Implementing Oracle Financials to all Courts and Regional Finance Centres in the South West Implementing Oracle Financials to all Courts and Regional Finance Centres in the South West



Vivista

• IT Services and IT Consulting
• 1 - 100 Employee

• Software Development Manager

  • Nov 2004 - Jul 2005



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Business Analyst

  • Sep 2003 - Oct 2004

  Working in FSA adherence monitoring and Service Levles with software suppliers Working in FSA adherence monitoring and Service Levles with software suppliers



Post office Customer Management

• Project Manger

  • 1997 - 2003



Customer Management

• Project Manger

  • 1997 - 2003



TV Licensing

• Project Manager

  • 1978 - 1997



SSL

• PEC

  • 1987 - 1995



TVL

• PEC

  • 1984 - 1990