Experience

Regulator of Social Housing

• United Kingdom
• Government Relations Services
• 100 - 200 Employee

• Director of Regulatory Operations

  • Mar 2020 - Present

• Assistant Director of Regulatory Operations

  • Sep 2013 - Mar 2020

  I oversee risk based regulation tailoring work to meet individual provider risk profiles and ensuring that governance arrangements are fit to manage financial, health and safety and reputational risks. I use highly developed critical analysis, governance, finance and decision making skills to make evidence-based governance and viability judgements. As part of the senior management team I take lead roles on shaping operations to deliver strategic organisational priorities.



Tenant Services Authority

• Regulation Account Manager

  • Sep 2005 - Sep 2013

  Developing and managing strategic relationships with a diverse portfolio of housing associations with the objective of ensuring they are properly governed, financially viable, achieving value for money and delivering high quality services to tenants. Developing and managing strategic relationships with a diverse portfolio of housing associations with the objective of ensuring they are properly governed, financially viable, achieving value for money and delivering high quality services to tenants.



East Bradford Community Housing Trust

• Head of Housing Operations

  • Jan 2003 - Sep 2005

  Responsible for delivery of a full range of landlord services to 2,700 homes. Responsibility for a team of 47 office and site based staff. Accountable for staffing, repairs and running costs budgets totalling £3.5m and a 5 year, £22m capital expenditure programme. Responsible for reporting and presenting financial and operational performance to the board. Responsible for delivery of a full range of landlord services to 2,700 homes. Responsibility for a team of 47 office and site based staff. Accountable for staffing, repairs and running costs budgets totalling £3.5m and a 5 year, £22m capital expenditure programme. Responsible for reporting and presenting financial and operational performance to the board.



Bradford Council

• Government Administration
• 700 & Above Employee

• Stock Transfer Project Manager

  • Jan 2001 - Jan 2003

  Diverse set of duties including assisting with setting up and supporting shadow boards, setting up governance and staffing structures for the new transfer organisations, production of promotional materials, funding prospectus and board reports, ensuring compliance with regulatory requirements and implementation of the staff change management programme.

• Neighbourhood Hosing Manager

  • Jan 1996 - Jan 2001

  Accountable for a full range of housing management services from a local neighbourhood housing office. Responsible for day to day repairs and management budgets and up to 25 members of office and site based staff.