Front Office Manager

• Mar 2023 - Present

Assistant Front Office Manager

• Apr 2022 - Mar 2023

Assistant Housekeeping Manager

• May 2021 - Mar 2022

Rooms supervisor

• Aug 2020 - Apr 2021

Housekeeping Supervisor

• Jan 2020 - Jul 2020

Complex Assistant Front Office Manager

• Dec 2022 - Jan 2023

Taskforce Taskforce

Front Desk Supervisor

• Dec 2017 - Aug 2019

Front Desk Ambassador

• Mar 2017 - Nov 2017

Manager on Duty

• Feb 2016 - Nov 2016

Manger In Training program as manager on duty in the Rooms Operations as part of studies at the Hotel Management School Maastricht. Responsible for the safety and security of all Guests and Agents, the smooth running of the hotel at night when senior management was not on duty, assisting the Senior Rooms Operations manager in meeting all the departments’ goals and objectives, achieving maximum sales and guest satisfaction. Manger In Training program as manager on duty in the Rooms Operations as part of studies at the Hotel Management School Maastricht. Responsible for the safety and security of all Guests and Agents, the smooth running of the hotel at night when senior management was not on duty, assisting the Senior Rooms Operations manager in meeting all the departments’ goals and objectives, achieving maximum sales and guest satisfaction.

Food & Beverage assistant

• Sep 2010 - Jan 2016

Experienced all round food & beverage employee in the brasserie and during parties and weddings. Experienced in preparing food in the kitchen and assisting guests in the front. Responsible for training new employees and securing excellent service performances. Experienced all round food & beverage employee in the brasserie and during parties and weddings. Experienced in preparing food in the kitchen and assisting guests in the front. Responsible for training new employees and securing excellent service performances.

Food & Beverage assistant

• Feb 2014 - Jul 2014

Operational food & beverage internship in different F&B outlets of the hotel as part of studies at the Hotel Management School Maastricht. Experience is gained in the breakfast restaurant, dinner restaurant, lobby bar and ensuring the lounge area was running smoothly. Operational food & beverage internship in different F&B outlets of the hotel as part of studies at the Hotel Management School Maastricht. Experience is gained in the breakfast restaurant, dinner restaurant, lobby bar and ensuring the lounge area was running smoothly.

All round traineeship

• Sep 2012 - Feb 2013

All round traineeship as a student employee in the non-profit hotel which belongs to the Hotel Management School Maastricht. Experience is gained in the housekeeping, front desk, kitchen and restaurant. Taking care of fellow students and their performances as shift leader in the kitchen. Responsible for check-ins and check-outs, cleaning rooms, turn down services, making reservations, taking phone calls and helping guests at the front desk. All round traineeship as a student employee in the non-profit hotel which belongs to the Hotel Management School Maastricht. Experience is gained in the housekeeping, front desk, kitchen and restaurant. Taking care of fellow students and their performances as shift leader in the kitchen. Responsible for check-ins and check-outs, cleaning rooms, turn down services, making reservations, taking phone calls and helping guests at the front desk.