Maxime Faustin
IT Support Technician at Simply Smart Technology- Claim this Profile
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Topline Score
Bio
Credentials
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Certificate of Completion for JavaScript
StackSkillsMar, 2021- Nov, 2024 -
Certificate of Completion for Java
StackSkillsFeb, 2021- Nov, 2024 -
Certified System Architect (CSA)
PegasystemsSep, 2020- Nov, 2024 -
CompTIA A+
CompTIAMay, 2021- Nov, 2024
Experience
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Simply Smart Technology
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United States
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Information Technology & Services
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1 - 100 Employee
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IT Support Technician
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Jun 2021 - Present
• Troubleshooting of computer systems. • Determine root causes of hardware, software, OS, and networking issues. • Collaborate and work with teammates on new and ongoing issues. • Create documentation for common problems/solutions, computer systems, servers, and network layouts. • Provide onsite support to clients for in-person tech assistance. • Created automation scripts to meet client needs. • Work in a fast-paced environment with deadlines. • Troubleshooting of computer systems. • Determine root causes of hardware, software, OS, and networking issues. • Collaborate and work with teammates on new and ongoing issues. • Create documentation for common problems/solutions, computer systems, servers, and network layouts. • Provide onsite support to clients for in-person tech assistance. • Created automation scripts to meet client needs. • Work in a fast-paced environment with deadlines.
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Inova Physical Therapy Center
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United States
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Medical Practices
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1 - 100 Employee
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Rehabilitation Technician
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Jan 2020 - Apr 2020
• Furnished assistance and support to patients with physical movements to restore function and reduce pain and disability. • Leveraged expertise to demonstrate the correct usage of equipment after treatment to support patient recovery. • Cultivated rapport and relationships with patients and medical personnel to allow for maximum operational effectiveness. • Observed patients to certify safety during therapy and carried out the reporting of status changes to senior… Show more • Furnished assistance and support to patients with physical movements to restore function and reduce pain and disability. • Leveraged expertise to demonstrate the correct usage of equipment after treatment to support patient recovery. • Cultivated rapport and relationships with patients and medical personnel to allow for maximum operational effectiveness. • Observed patients to certify safety during therapy and carried out the reporting of status changes to senior personnel. • Provided counseling and support to disabled individuals across a wide variety of therapy situations. Show less • Furnished assistance and support to patients with physical movements to restore function and reduce pain and disability. • Leveraged expertise to demonstrate the correct usage of equipment after treatment to support patient recovery. • Cultivated rapport and relationships with patients and medical personnel to allow for maximum operational effectiveness. • Observed patients to certify safety during therapy and carried out the reporting of status changes to senior… Show more • Furnished assistance and support to patients with physical movements to restore function and reduce pain and disability. • Leveraged expertise to demonstrate the correct usage of equipment after treatment to support patient recovery. • Cultivated rapport and relationships with patients and medical personnel to allow for maximum operational effectiveness. • Observed patients to certify safety during therapy and carried out the reporting of status changes to senior personnel. • Provided counseling and support to disabled individuals across a wide variety of therapy situations. Show less
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Nivaron, LLC
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United States
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Information Technology & Services
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Assistant Web Developer
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Sep 2018 - Jan 2020
• Built a corporate company website using Jekyll, incorporating user-friendly design and intuitive navigation to enhance the user experience. • Crafted content using MarkDown, enabling the website to be updated and maintained without coding, improving the site's efficiency and accessibility. • Set up Git repository and built the site locally, ensuring seamless collaboration and version control throughout the development process. • Conducted comprehensive testing and deployment of the… Show more • Built a corporate company website using Jekyll, incorporating user-friendly design and intuitive navigation to enhance the user experience. • Crafted content using MarkDown, enabling the website to be updated and maintained without coding, improving the site's efficiency and accessibility. • Set up Git repository and built the site locally, ensuring seamless collaboration and version control throughout the development process. • Conducted comprehensive testing and deployment of the website, optimizing its functionality and usability across multiple platforms. Show less • Built a corporate company website using Jekyll, incorporating user-friendly design and intuitive navigation to enhance the user experience. • Crafted content using MarkDown, enabling the website to be updated and maintained without coding, improving the site's efficiency and accessibility. • Set up Git repository and built the site locally, ensuring seamless collaboration and version control throughout the development process. • Conducted comprehensive testing and deployment of the… Show more • Built a corporate company website using Jekyll, incorporating user-friendly design and intuitive navigation to enhance the user experience. • Crafted content using MarkDown, enabling the website to be updated and maintained without coding, improving the site's efficiency and accessibility. • Set up Git repository and built the site locally, ensuring seamless collaboration and version control throughout the development process. • Conducted comprehensive testing and deployment of the website, optimizing its functionality and usability across multiple platforms. Show less
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AMERICAN EAGLE OUTFITTERS INC.
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Aug 2017 - Sep 2018
• Provided first-class and exceptional service to customers at all times, responding to questions and resolving issues. • Closely collaborated with customers to understand their needs and operated with a focus on recommending products to meet these needs. • Operated in an effective, efficient, and productive manner in a fast-paced environment while serving customers. • Furnished support and assistance in the stocking and shipment of products over the course of my… Show more • Provided first-class and exceptional service to customers at all times, responding to questions and resolving issues. • Closely collaborated with customers to understand their needs and operated with a focus on recommending products to meet these needs. • Operated in an effective, efficient, and productive manner in a fast-paced environment while serving customers. • Furnished support and assistance in the stocking and shipment of products over the course of my operations. • Cooperated effectively with team members and senior personnel to ensure effective execution of all duties. • Contributed to the establishment and maintenance of a clean, warm, and welcoming environment for all customers. • Certified the consistent and continuous meeting and surpassing of all sales goals and objectives. • Effectively executed weekly price changes and provided support with inventory control and management. • Obtained and maintained a thorough and up-to-date knowledge of all store promotions, policies, and procedures. Show less • Provided first-class and exceptional service to customers at all times, responding to questions and resolving issues. • Closely collaborated with customers to understand their needs and operated with a focus on recommending products to meet these needs. • Operated in an effective, efficient, and productive manner in a fast-paced environment while serving customers. • Furnished support and assistance in the stocking and shipment of products over the course of my… Show more • Provided first-class and exceptional service to customers at all times, responding to questions and resolving issues. • Closely collaborated with customers to understand their needs and operated with a focus on recommending products to meet these needs. • Operated in an effective, efficient, and productive manner in a fast-paced environment while serving customers. • Furnished support and assistance in the stocking and shipment of products over the course of my operations. • Cooperated effectively with team members and senior personnel to ensure effective execution of all duties. • Contributed to the establishment and maintenance of a clean, warm, and welcoming environment for all customers. • Certified the consistent and continuous meeting and surpassing of all sales goals and objectives. • Effectively executed weekly price changes and provided support with inventory control and management. • Obtained and maintained a thorough and up-to-date knowledge of all store promotions, policies, and procedures. Show less
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Inova Health Systems, Inc.
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United States
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Medical Practices
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1 - 100 Employee
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Volunteer
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2014 - 2016
• Served in an integral role by supporting the emergency department with various operations as part of my duties. • Engaged in and supported the transfer of patients and handled the preparation and sanitization of rooms for patient delivery. • Conducted inventory control and management of medical supply stock, maintaining an accurate count of available inventory. • Partnered with and dispensed support in the medical staff office by assisting with the organization and filing of… Show more • Served in an integral role by supporting the emergency department with various operations as part of my duties. • Engaged in and supported the transfer of patients and handled the preparation and sanitization of rooms for patient delivery. • Conducted inventory control and management of medical supply stock, maintaining an accurate count of available inventory. • Partnered with and dispensed support in the medical staff office by assisting with the organization and filing of important documentation. Show less • Served in an integral role by supporting the emergency department with various operations as part of my duties. • Engaged in and supported the transfer of patients and handled the preparation and sanitization of rooms for patient delivery. • Conducted inventory control and management of medical supply stock, maintaining an accurate count of available inventory. • Partnered with and dispensed support in the medical staff office by assisting with the organization and filing of… Show more • Served in an integral role by supporting the emergency department with various operations as part of my duties. • Engaged in and supported the transfer of patients and handled the preparation and sanitization of rooms for patient delivery. • Conducted inventory control and management of medical supply stock, maintaining an accurate count of available inventory. • Partnered with and dispensed support in the medical staff office by assisting with the organization and filing of important documentation. Show less
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Infused Solutions, LLC
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Government Administration
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1 - 100 Employee
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Summer Intern
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2012 - 2012
• Functioned as an Intern and General Clerk during the summer of 2012, executing a wide range of duties and functions. • Operated in a pivotal capacity by supporting a wide variety of office operations, including typing up memos, receiving phone calls, and filing documentation. • Charted the creation and development of documents and reports through employment of Microsoft Office Suite. • Successfully administered various clerical and administrative duties and functions to ensure… Show more • Functioned as an Intern and General Clerk during the summer of 2012, executing a wide range of duties and functions. • Operated in a pivotal capacity by supporting a wide variety of office operations, including typing up memos, receiving phone calls, and filing documentation. • Charted the creation and development of documents and reports through employment of Microsoft Office Suite. • Successfully administered various clerical and administrative duties and functions to ensure operational effectiveness. • Dealt with all general telephone and email inquiries while providing top-quality service to customers. Show less • Functioned as an Intern and General Clerk during the summer of 2012, executing a wide range of duties and functions. • Operated in a pivotal capacity by supporting a wide variety of office operations, including typing up memos, receiving phone calls, and filing documentation. • Charted the creation and development of documents and reports through employment of Microsoft Office Suite. • Successfully administered various clerical and administrative duties and functions to ensure… Show more • Functioned as an Intern and General Clerk during the summer of 2012, executing a wide range of duties and functions. • Operated in a pivotal capacity by supporting a wide variety of office operations, including typing up memos, receiving phone calls, and filing documentation. • Charted the creation and development of documents and reports through employment of Microsoft Office Suite. • Successfully administered various clerical and administrative duties and functions to ensure operational effectiveness. • Dealt with all general telephone and email inquiries while providing top-quality service to customers. Show less
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Education
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2013 - 2017
Howard University
Bachelor of Science - BS, Health Services/Allied Health/Health Sciences, General
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