Experience

Raiffeisen Bank Russia

• Russian Federation
• Banking
• 700 & Above Employee

• Service Design Manager

  • Aug 2021 - Present

  Project management and leadership of the design team.— Created the Employee Experience department, consisting of a designer, UX editor, and researcher.— Developed department strategy and implemented metrics.— Improving company product design maturity.

• Lead Product Designer

  • Jan 2020 - Aug 2021

  We created an ecosystem of products and services from idea to production.— Formulated Mission and Vision. Built Roadmap and UX architecture.— Conducting design thinking workshops and facilitation of ideation sessions.— Created Employee Service Blueprint.— Organized and led a community of 6 designers of the department (about 150 people): hiring, mentoring, and growing.

• Senior Product Designer

  • Feb 2019 - Jan 2020

  Started to share knowledge and made workshops for agile teams Product design: from user to prototype. More than 120 employees participated in the training. Lawyer and contributor of the design system. Improved product culture in the team.

• Product Designer

  • Oct 2017 - Feb 2019

  Design of a new application for managers. Conducted qualitative and quantitative research: in-depth interviews, ethnography, surveys, and collection of metrics. Used the Jobs to be Done framework. The speed of work increased by 5,6 times, which saved 192 hours a day.



Raiffeisen Bank International AG

• Austria
• Banking
• 700 & Above Employee

• Intrepreneur

  • Apr 2018 - Dec 2018

  Developing innovative products in an internal start-up from idea to MVP Phase. — Intrapreneur and Co-founder of Blockchain startup. — Winner of Raiffeisen Bank International AG Innovation Jam. — Putting Lean Startup principles to work in the Intrapreneurship Program of Raiffeisen Bank International AG Austria. Powered by Design Thinking, Lean Startup & Agile Framework. — In loved of Design Thinking Methodology (trained by Hyve Ag) as a hands-on thinker and coach. Developing innovative products in an internal start-up from idea to MVP Phase. — Intrapreneur and Co-founder of Blockchain startup. — Winner of Raiffeisen Bank International AG Innovation Jam. — Putting Lean Startup principles to work in the Intrapreneurship Program of Raiffeisen Bank International AG Austria. Powered by Design Thinking, Lean Startup & Agile Framework. — In loved of Design Thinking Methodology (trained by Hyve Ag) as a hands-on thinker and coach.



The Dog Studio

• Moscow, Russia

• Founder, Art Director

  • Apr 2016 - Oct 2017

  Mobile and Desktop Apps design. Also Web design, Exhibition design, Graphic design, Branding, and Logo design. Mobile and Desktop Apps design. Also Web design, Exhibition design, Graphic design, Branding, and Logo design.



The Prime Russian Magazine

• Art Director

  • Dec 2015 - Apr 2016

  — Leading a team of a designer and an illustrator— Completed the redesign

• Graphic Designer

  • Jan 2014 - Dec 2015

  — Creation of a cult print magazine— First as a designer, then headed the design department as an art director.