Max Wolford
QA Analyst at KIXEYE- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Beaverton, Oregon, United States, US
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Credentials
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ISTQB Foundation Level
ISTQB® - International Software Testing Qualifications BoardFeb, 2023- Sep, 2024
Experience
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KIXEYE
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Canada
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Computer Games
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1 - 100 Employee
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QA Analyst
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Jan 2022 - Present
* Game update release captain* Responsible for feature sign off* Black & Grey Box testing * Creation and implementation of accurate test plans* Coordinating Engineering, Art, Design teams
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Customer Support Specialist
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Jun 2018 - Jan 2022
* Addressed player concerns, including de-escalation, payment problems, feedback, and more. * Helped to create player outreach program to take initiative in working out common concerns and to improve our CSAT score as a whole.* Created and maintained process for addressing player reviews for games in mobile app stores with product teams.
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FedEx Office
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United States
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Printing Services
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700 & Above Employee
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Production Manager
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2015 - 2018
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ANN INC (Ann Taylor | LOFT | Lou & Grey)
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United States
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Retail
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700 & Above Employee
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Shipping Coordinator
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2012 - 2015
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RadioShack
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United States
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Blockchain Services
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700 & Above Employee
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Store Manager
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2010 - 2012
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Education
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Portland Community College
Associate of Arts - AA, Japanese Studies -
University of Phoenix
Associate of Arts - AA, Education
Community
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