Experience

Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior System Engineer

  • Jan 2020 - Present

  Managing and supporting four Microsoft Domains. One domain is an AWS managed domain. Including all aspectof domain management including Group Policy management.Increasing security posture of organization by:Managing and supporting the Thycotic Secret Server password vault and PAM solutionManaging and supporting Microsoft Patch deployment using WSUSManaging and supporting the Microsoft Certificate Authority on three domains.Remediating security vulnerabilities for servers and domains using Tenable.io, Tenable.sc, Tenable.AD, and Nessus.Assisting in securing folder and file level security.Increased performance and stability by: Creating PowerShell scripts to automate tasks Creating Ansible scripts to automate application installations and server Image creation (AMI). Creating and managing an HPE Sum server for deploying and updating HPE Server drivers and firmware.Created and managed HPE OneView server for HPE alertingAssisted with managing the Microsoft SCOM environment for monitoring servers.

• Supervisor, Client/Server Infrastructure

  • Dec 2008 - Jan 2020

  Supervisor, Client/Server Infrastructure(Group Split from Client/Server Infrastructure and Deployment Services in December, 2008)Managing staff and providing senior level support for 6 system engineers.Responsibilities of the Client/Server Infrastructure:Managing and supporting Microsoft Active Directory infrastructure.Managing and supporting McAfee antivirus protection for the enterprise.Managing and supporting all Microsoft print servers for the enterprise.Managing and supporting client and server operating system deployments to the organization using Microsoft RIS including the standardization of these operating systems.Managing and supporting Symantec Control Compliance Suite creating audit reports for the enterprise ensuring SOX 404 and HIPAA compliance.Managing, supporting, and deploying Microsoft patches using WSUS for servers.Performing hardware evaluations and documentation to ensure interoperability with client and server operating systems.Creating procedural documentation.Creating security, audit, and inventory reports.Providing last level support for issues related to client and server operating systems.Managing and updating the project plans for monthly upper management review using PlanView and Microsoft Project. Establishing timelines for deliverables and resource allocation.Intimately involved in the hiring process for new members of the group.Involved in product selection for implementing new technologies such as McAfee TOPS for Data.Involved in ensuring licensing compliance for product usage.Involved in security decisions and support the Security department.Created corporate policy documentations including for patch deployment and hardware evaluations.Responsible for annual budget submissions for our group.Responsible for ensuring annual renewals of our group's products are properly calculated and submitted to the Business Office through ImageNow.

• Supervisor, Client/Server Infrastructure and Deployment Services

  • Aug 2006 - Dec 2008

  (Promoted to Supervisor August, 2006)Managed staff and provided senior level support for 12 system engineers.Responsibilities of the Client/Server Infrastructure and Deployment Services group include:All of the responsibilities listed above for Client/Server Infrastructure.Managing and supporting the deployment of applications to the enterprise using Microsoft SMS 2003.Managing and supporting Wise Package Studio 5.6 for the creation of MSI based applicationsCreating MSI based applications and ensuring quality assuranceManaging, supporting, and deploying Microsoft patches using Microsoft SMS 2003 for workstations.Involved in the product selection process for implementing new technologies such as Microsoft's App-V (formerly Softricity SoftGrid) and Lumension (formerly SecureWave) Sanctuary.Involved in ensuring licensing compliance for product usage.

• Senior Systems Engineer

  • Jul 2005 - Aug 2006

  Created automation packages using Wise Package Studio 5.6. Created documentation on installations. Performed hardware evaluations on various hardware products. Created documentation on evaluations.Performed migration of applications from Novell Netware server to Windows servers.Provided senior level support for 8 system engineers.



Acero Systems Inc

• Operations Manager /Senior Systems Engineer

  • Nov 2004 - May 2005

  Managed and provided senior level support for Acero employees. Install, configure, manage and troubleshoot Windows NT/2000/2003 in a 140+ server environment at Del Monte. Managed users and security groups in various domain structures with 3000+ users at Del Monte. Managed file and share permissions on both Windows NT, 2000, and 2003 Servers. Managed DHCP, WINS, DNS, file, and print servers for various customers. Provided technical support for implementing SUS servers and deploying SUS clients at an enterprise level. Administered and published applications on Citrix servers for clients. Managed and supported Exchange 5.5, 2000, and 2003 for various clients. Deployed and managed Norton Anti-virus Corporate Edition to clients using Symantec System Center at customer sites.



I-Bridge Inc

• Senior Systems Engineer

  • Jul 2004 - Nov 2004

  Installed, configured, managed and troubleshot Windows NT/2000/2003 Servers on Compaq and Dell server hardware. Coordinated and provided technical support for various projects for Del Monte Fresh Produce including the global Active Directory design as well as planned and implemented GPO deployment at an enterprise level. Managed DHCP, WINS, DNS, file, and print servers for Del Monte Fresh Produce. Provided technical support and design for SUS server deployment project at an enterprise level. Provided technical support and design for Norton Anti-virus Corporate Edition server deployment project at an enterprise level. Administered and published applications on Citrix servers for clients. Documented various standard operating procedures for support team. Documented DNS structure for Del Monte Fresh Produce using Visio 2003.



IVAX Corporation

• Biotechnology Research
• 1 - 100 Employee

• System Administrator II

  • Apr 2003 - Jul 2004

  Installed, configured, managed and troubleshot Compaq Proliant Windows NT/2000/2003 Servers in a 200+ server environment distributed among six sites. Created and managed Microsoft clustered servers (MCS). Managed users and groups on Novell 4.11 NDS tree. Planned and completed the migration from Novell to NT at an enterprise level. Performed Novell file migration to Windows 2000 servers. Managed users and groups on an NT 4.0 domain. Managed file permissions on several Novell 4.11 servers. Managed file and share permissions on both Windows NT and 2000 Servers. Performed backup and restores at an enterprise level using Backup Exec. Managed DHCP, WINS, and DNS servers. Created and managed several Windows 2000 print servers. Performed SUS client installations for servers in the enterprise and managed security updates to servers and clients. Created, tested, and implemented domain logon scripts Assisted in 1st and 2nd level support for a 3,500+ user environment. Performed application support and troubleshooting for several applications (LAWTRAC, PCMaster, ITMS and FTMS, RAM, and EDMS). Planned and implemented the deployment of 20 copiers with network printing and scanning capabilities (Sharp AR-450). Administered a Citrix XPe farm of 7 servers. Attended Citrix Administration Class CTX-1222. Voted "Employee of the Quarter" by my peers (2004 Q1). Project lead for planning, testing, and implementing 2003 AD migration from NT 4.0 domain structure (Currently in progress



Bank of Boston

• United States
• Banking
• 1 - 100 Employee

• Bank Boston System Analyst /Administrator

  • Jul 2001 - Mar 2003

  Installed, configured, managed and troubleshot 15 Compaq Proliant Windows 2000 Servers distributed among two sites (Miami and Nassau). Configured, managed and supported two Windows 2000 file and print servers. Set security for access to files and printers. Configured and supported a Windows 2000 DNS Server. Performed user and group management at the local and domain level in both a Windows NT 4.0 environment and a Windows 2000 environment. Installed and configured a Ghost Multicast Server and created several Bank Boston standard desktop images. Deployed and managed Norton Anti-virus Corporate Edition to clients using Symantec System Center. Troubleshoot TCP/IP communication errors on both workstations and servers. Performed end-user desktop support for 300+ user environment. (Windows 9x and Windows 2000 Professional). In charge of the planning, implemented, and deployment of Windows 2000 Professional throughout the bank (created bank standard Ghost image). Configured and managed various desktop applications including Word, Excel, and Outlook 2000. Troubleshot access to various client-server applications (GLOBUS, IPBRM, ASSIST, and FEDLINK). Designed an Organizational Unit (OU) and Group Policy (GPO) structure for the Miami and Nassau sites. Planned, implemented, and documented procedures for disaster recovery at a contingency site (Sungard). Built server racks with Compaq Server hardware and APC rack mount UPS's. Managed an SNA Server and the FEDLINK server that used it as a gateway to the Federal Reserve Bank in Atlanta.



Two Connect Incorporated

• Senior Trainer and Consultant

  • May 1998 - Jun 2001

  Trained students in NT 4.0, SNA Server 4.0, and Windows 2000 MOC courseware. Assisted in the completion of an SNA Server 4.0 technical book “Implementing and Supporting Microsoft SNA Server 4.0” (Prentice Hall) by Javier Mariscal. Served as a Consultant on SNA Server 4.0 for Bloomberg (New York, New York). Trained internal staff at Microsoft on Windows 2000 (1560b) (Charlotte, North Carolina). Trained internal staff at Innerhost on Windows 2000 (2151, 2152, 2153, 2154, 1561) (Miami, Florida). Trained students at many major CTEC’s throughout the continental United States, Canada, and Argentina. (PPI, New Horizons, Object Arts, Executrain). Trained corporate employees and Information Systems professionals at several national and multinational corporations such as: Bank of America, Fleet Insurance, Smith Barney, Motorola, and State Farm Headquarters.