Max McLaughlin

Hospital Concierge at Sunshine Coast Hospital and Health Service
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Contact Information
us****@****om
(386) 825-5501
Location
Alexandra Headland, Queensland, Australia, AU
Languages
  • English -

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Bio

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Experience

    • Australia
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Hospital Concierge
      • Dec 2021 - Present

    • Cheerleading Coach
      • Jan 2019 - Mar 2022

      After multiple years of being an athlete I registered and received training to become a certified Level 1 and 2 cheerleading coach. As a coach I am responsible in providing a safe, engaging and accepting environment for my athletes to learn and apply new physical skills to be able to compete as a team. I pride myself in making our 3-hour team sessions as fun, exciting and rewarding as possible to ensure they’re working productively. I am under the supervision of the head coaches/directors of the gym to ensure I am constantly improving my coaching technique. At large-scale events the coaches are responsible for the management of athletes and teams in a fast-paced and intense environment. Show less

    • Australia
    • Higher Education
    • 700 & Above Employee
    • Research Assistant
      • Jul 2017 - Mar 2022

      Working as a research assistant for the Biofabrication and Tissue Morphology Group. Engaged in a range of projects, I specializing in cell culture while also using my skill set to assist on other projects that require delicate handling skills.Currently involved in a range of projects including- Cellular interactions on custom MEW scaffolds- Investigation into frugal prosthetic attachment methods - Investigation into bioactive scaffolds for bone regenerationhttps://research.qut.edu.au/biofabrication/ Show less

    • Senior STEM Student Ambassador
      • Feb 2014 - Mar 2022

      As an ambassador for QUT’s STEM Department I am able to educate and professionally engage with high school students as a representative of QUT. As an ambassador of QUT I represent the professional standard of teaching the university has to offer while displaying to the students how I can take the acquired knowledge and apply it to real world scenarios. This role consists of learning and practising given workshops while undergoing further research to provide the students with an enriched workshop learning experience. My experience consists of sitting in on workshops as a trainee, being a support ambassador, being a lead ambassador as well as being a solo lead ambassador and running workshops with only the light assistance of the supervising high school teachers. With the recent promotion to Senior STEM Student Ambassador I now have the responsibility of developing and co-developing a new set of science workshops to be delivered to year 7-12 students. As a senior ambassador I also have the responsibility to professionally train fellow ambassadors so they may successfully deliver a range of engaging workshops to primary and high school students. Show less

    • Australia
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Co-Manager/Assistant Manager
      • Jan 2020 - Feb 2021

      As an assistant manager I was responsible for supporting the current manager with all administration and customer service tasks. After the manager resigned I was offered the co-manager role which I took over the 2020/2021 Summer. I implemented a range of positive and long lasting changes to the business during my time as co-manager before handing over the role to a FT manager.

    • Club Assistant
      • May 2019 - Dec 2019

      As a member turned club assistant for Jetts gym I primarily work on my own during my current shifts. I am responsible for engaging with our members, addressing their enquiries, and the maintenance of the gym. I work with a motivated team who are always working to improve our engagement strategy with current and future members. Although new to the role I have quickly built up a professional relationship with the regular members.

  • Betty's Burgers
    • Brisbane, Australia
    • Meet and Greet/Front of House
      • Oct 2017 - Jan 2018

      At Betty’s I was trained primarily as the Meet and Greet to ensure every customer coming through the door was met with a smile and a small introduction to the menu and process of ordering. The Meet and Greet was also responsible for working with floor staff to ensure there were adequate seating arrangements for a variety of customer demands. The Front of House Staff were involved in the quick clean up and arrangement of seating, attending to all customer needs and working the takeaway phone and register simultaneously. I received Front of House Staff member of the month in November for my quality of customer service and work ethic during one of our busiest months. Show less

    • Vietnam
    • Advertising Services
    • 1 - 100 Employee
    • Brand Ambassador
      • 2012 - 2013

      As a D2C ambassador I was honoured enough to represent Samsung at a range of leading retailers such as JB HiFi, Harvey Norman and Video Pro. I was trained to use a range of devices such as tablets, phones, laptops and SMART TV's. I was 1 of 2 chosen to represent QLD in Sydney to be one of the first people to be trained on the 2013 Samsung SMART TV’s. I was taught how to engage a variety of customers, recognize their technological needs and provide a suitable, cost effective solution that allowed them to leave with a device the improved their day to day life while providing my retailer with a sale. Show less

Education

  • QUT (Queensland University of Technology)
    Bachelor’s Degree, Biotechnology and Humand Resource Management
    2012 - 2017
  • Padua College
    Highschool Education Certificate, Biology and Business
    2005 - 2011

Community

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