Max Hansen
Customer Service Representative at Three Bird Nest- Claim this Profile
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Topline Score
Bio
Experience
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Three Bird Nest
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United States
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Retail Apparel and Fashion
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1 - 100 Employee
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Customer Service Representative
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Nov 2018 - Present
Reliably performing tasks from home since the outset of employment, earned consistent commendation for high quality of output. Trusted with the task of amicably settling problems and challenges customers had in their process of purchasing and returning, managing inventory, resolving payment disputes with banks, and excelled at our Live Chat feature. Frequently learned and relearned with alacrity procedures and processes due to updates and new systems Reliably performing tasks from home since the outset of employment, earned consistent commendation for high quality of output. Trusted with the task of amicably settling problems and challenges customers had in their process of purchasing and returning, managing inventory, resolving payment disputes with banks, and excelled at our Live Chat feature. Frequently learned and relearned with alacrity procedures and processes due to updates and new systems
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Butte College
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United States
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Higher Education
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500 - 600 Employee
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Receptionist
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Jun 2016 - Jun 2018
Effectively performing the functions of a Front Desk office aid, taking phone calls & messages, working on Excel spreadsheets, operating expensive office equipment, documenting and filing data, booking appointments, and providing excellent customer service. Effectively performing the functions of a Front Desk office aid, taking phone calls & messages, working on Excel spreadsheets, operating expensive office equipment, documenting and filing data, booking appointments, and providing excellent customer service.
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Applebee's Neighborhood Grill + Bar
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United States
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Restaurants
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700 & Above Employee
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Host/Server’s Assistant
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Nov 2014 - Jul 2017
Performing every role in the front, staying calm and professional with frustrated and oft angry customers. Commended frequently for a job well-done by a multitude of waitresses. Proficient with POS (Point of Sale) systems. Maintaining excellent service in a fast-paced, stressful dinner rush period. Performing every role in the front, staying calm and professional with frustrated and oft angry customers. Commended frequently for a job well-done by a multitude of waitresses. Proficient with POS (Point of Sale) systems. Maintaining excellent service in a fast-paced, stressful dinner rush period.
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Education
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Butte College
Associate's degree, Business Administration and Management, General