Max Hansen

Customer Service Representative at Three Bird Nest
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Contact Information
us****@****om
(386) 825-5501
Location
Chico, California, United States, US

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Experience

    • United States
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2018 - Present

      Reliably performing tasks from home since the outset of employment, earned consistent commendation for high quality of output. Trusted with the task of amicably settling problems and challenges customers had in their process of purchasing and returning, managing inventory, resolving payment disputes with banks, and excelled at our Live Chat feature. Frequently learned and relearned with alacrity procedures and processes due to updates and new systems Reliably performing tasks from home since the outset of employment, earned consistent commendation for high quality of output. Trusted with the task of amicably settling problems and challenges customers had in their process of purchasing and returning, managing inventory, resolving payment disputes with banks, and excelled at our Live Chat feature. Frequently learned and relearned with alacrity procedures and processes due to updates and new systems

    • United States
    • Higher Education
    • 500 - 600 Employee
    • Receptionist
      • Jun 2016 - Jun 2018

      Effectively performing the functions of a Front Desk office aid, taking phone calls & messages, working on Excel spreadsheets, operating expensive office equipment, documenting and filing data, booking appointments, and providing excellent customer service. Effectively performing the functions of a Front Desk office aid, taking phone calls & messages, working on Excel spreadsheets, operating expensive office equipment, documenting and filing data, booking appointments, and providing excellent customer service.

    • United States
    • Restaurants
    • 700 & Above Employee
    • Host/Server’s Assistant
      • Nov 2014 - Jul 2017

      Performing every role in the front, staying calm and professional with frustrated and oft angry customers. Commended frequently for a job well-done by a multitude of waitresses. Proficient with POS (Point of Sale) systems. Maintaining excellent service in a fast-paced, stressful dinner rush period. Performing every role in the front, staying calm and professional with frustrated and oft angry customers. Commended frequently for a job well-done by a multitude of waitresses. Proficient with POS (Point of Sale) systems. Maintaining excellent service in a fast-paced, stressful dinner rush period.

Education

  • Butte College
    Associate's degree, Business Administration and Management, General
    2019 -

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