Experience

ASAPP

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Vice President, Strategic Accounts

  • Feb 2022 - Present

  Founded in 2014, ASAPP is one of the first companies to build generative AI focused on contact centers and customer experience. We serve enterprises with the largest contact centers in the world — across telco service providers, financial services, aviation, and other sectors — delivering step-change outcomes to agent productivity, experience quality, and contact automation. Our investors include technology luminaries like John Doerr (Chair of Kleiner Perkins), John Chambers (former Chairman &… Show more Founded in 2014, ASAPP is one of the first companies to build generative AI focused on contact centers and customer experience. We serve enterprises with the largest contact centers in the world — across telco service providers, financial services, aviation, and other sectors — delivering step-change outcomes to agent productivity, experience quality, and contact automation. Our investors include technology luminaries like John Doerr (Chair of Kleiner Perkins), John Chambers (former Chairman & CEO of Cisco), and Jason Green (Founder, Emergence Capital). Our research and technology leadership are some of the industry pioneers of transformer models, speech recognition, and other original research within the fields of ML and NLP. I currently lead Strategic Sales, responsible for key customer relationships across several verticals. In prior roles at ASAPP, I founded our Customer Success (delivery) function and led our Solutions Engineering (technical pre-sales) teams.

• Vice President, Solutions Engineering

  • Aug 2021 - Feb 2022

• Vice President, Customer Success

  • Mar 2018 - Aug 2021

• Director

  • Jan 2017 - Feb 2018



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Engagement Manager, Watson Solution Labs

  • May 2015 - Jan 2017

  As a member of the Watson Solution Labs team within Watson Group at IBM, I worked with clients on developing applications of artificial intelligence, assessing business value potential, and rapidly prototyping solutions using Watson technologies. My clients spanned multiple verticals across: Media & Entertainment, Telecommunications, Chemicals & Petroleum, Industrial Products, Professional Services, and others.

• Managing Consultant, Global Business Services

  • Aug 2010 - May 2015

  Designed, priced, and sold global enterprise software implementations for Global 500 companies. Supported and participated in program proposals for clients headquartered throughout the Americas, Western and Northeast Europe, and ASEAN, and across industries such as Electronics, Insurance, and Life Sciences. Specialized in the design, development, and go-to-market of proprietary applications used by IBM's 200+ global SAP sales professionals to win new contracts and drive best practices in… Show more Designed, priced, and sold global enterprise software implementations for Global 500 companies. Supported and participated in program proposals for clients headquartered throughout the Americas, Western and Northeast Europe, and ASEAN, and across industries such as Electronics, Insurance, and Life Sciences. Specialized in the design, development, and go-to-market of proprietary applications used by IBM's 200+ global SAP sales professionals to win new contracts and drive best practices in software implementation for our top clients. Rated among the top contributors at IBM, 2012-2015 IBM Excellence Award Winner, 2011-2015



City of Philadelphia

• United States
• Government Administration
• 700 & Above Employee

• Intern, Office of the Controller

  • Jun 2010 - Aug 2010

  Designed and implemented analytic methodologies to monitor and identify government waste in the City of Philadelphia, with a particular focus on budgetary spend and law enforcement operations. Designed and implemented analytic methodologies to monitor and identify government waste in the City of Philadelphia, with a particular focus on budgetary spend and law enforcement operations.



IBM

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Consultant - Intern

  • Jun 2009 - Aug 2009

  Supported project management on a global implementation of SAP for a Life Sciences industry client. Supported project management on a global implementation of SAP for a Life Sciences industry client.



Milagrow India's Number 1 Service Robot Brand

• India
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Intern

  • Jul 2008 - Sep 2008

  Authored a study on the effectiveness of Indian governmental policy on small businesses; devised and implemented own analytic methodology. Authored a study on the effectiveness of Indian governmental policy on small businesses; devised and implemented own analytic methodology.



Har Zion Temple

• United States
• Religious Institutions
• 1 - 100 Employee

• Hebrew Teacher

  • Sep 2005 - May 2006

  Taught Hebrew alphabet, songs, and basic reading to elementary school students at my hometown synagogue. Taught Hebrew alphabet, songs, and basic reading to elementary school students at my hometown synagogue.