Experience

College Life - Global Hub for International Students & Graduates

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Content Writer

  • Aug 2022 - Present



OSP

• United States
• Software Development
• 100 - 200 Employee

• Senior Content and Training Specialist

  • Oct 2019 - Apr 2022



Self-Employed

• Mumbai Area, India

• Freelance Trainer/Content Writer

  • Mar 2011 - Oct 2019

  Train the learners of various organizations or individuals on various soft skills, interpersonal skills or specific processes as per the client’s requirements. Write informative, humorous and interesting articles on various topics like general health, parenting, home improvement, fashion, technology and communication skills. Train the learners of various organizations or individuals on various soft skills, interpersonal skills or specific processes as per the client’s requirements. Write informative, humorous and interesting articles on various topics like general health, parenting, home improvement, fashion, technology and communication skills.



Intelenet Global Services

• Mumbai Area, India

• Training Manager

  • Oct 2010 - May 2011

  Manage the soft skills and process training requirements in addition to supervising the on-the-job training of the new hires and the recurring training needs of the shop floor. Manage the soft skills and process training requirements in addition to supervising the on-the-job training of the new hires and the recurring training needs of the shop floor.



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Assistant Manager - Training

  • May 2007 - Oct 2010

  Organize and manage the training requirements for all the voice and back office processes on the site with a team of trainers. Lead a team of content writers, design the strategy and review the content uploaded on the e-learning platform. Organize and manage the training requirements for all the voice and back office processes on the site with a team of trainers. Lead a team of content writers, design the strategy and review the content uploaded on the e-learning platform.



WNS

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Senior Training Executive

  • Mar 2006 - Feb 2007

  Manage three different pilot processes in a financial vertical with a workforce of 100+ people. Train new hires joining the organization and map and monitor the progress of all the agents across the floor. Manage three different pilot processes in a financial vertical with a workforce of 100+ people. Train new hires joining the organization and map and monitor the progress of all the agents across the floor.