Principal Project Manager

• May 2021 - Present

Product Manager

• Jul 2020 - Present

Software Quality Assurance

• Feb 2020 - Jun 2020

Product Analyst and Team Lead

• Nov 2018 - Sep 2019

Product owner to existing tools and new applications- Conduct product, market, user research and analysis to identify what features to build- Create prototypes, wireframes, and mockups- Monitor end to end product development from research up to market release- Work closely with sales, DevOps, business analysts, Product Director to understand project requirements, business goals, and user needs- Create and monitor project documentation( Product Requirement Document, Functional Requirement Specification, Project Close Out, User Story Maps, User Stories, Acceptance Criteria,User manual, Marketing material and brochure, etc.)- Conduct training to sales team and support regarding new product launches- Introduce process improvements when deemed necessary to attain efficient production;- Create email campaigns within the organizationTeam Lead to Product Development Assistants - Generalists- Manage and lead a team of Product Development Assistants- Provide advice, support to individual projectsTeam Lead to Product Support Specialists- Manage and lead Product Support Specialists- Promote self-organizing team- Provide advice, support, and resolutions for customer inquiries, requests, concerns- Manage critical customer, support, sales and developers communication- Manages iOS and Android app stores app publishing process- Introduce process improvements, procedure updates when necessary to cope up with changing app store and app requirements

Sr. Product Development Assistant

• Nov 2016 - Nov 2018

- Generate and evaluate new product ideas and concepts - Conversion of new business concepts into pre-designed templates and mockups- Conduct market research, identify, track and analyse disruptive technologies,events and business models shaping the digital world - Assist the end-to-end product development from design/build/test/release- Create documentation/marketing material before product launch- Presentation of new projects/design to the programming team and the management- Mentor Product Support Specialists

Product Development Assistant

• Nov 2015 - Nov 2016

- Understand business goals and user needs- Quickly create project wireframes, mockups, and interactive prototypes- Present ideas and prototypes to developers and stakeholders- Write consistent project documentations.- Work closely with sales and product development team- Create user manual, marketing materials, brochure and conduct training for sales regarding new product launches. - Write technical documentations on projects and existing products.- Conducting market research abreast with market news and development and evaluate new technologies to incorporate into our internal process and/or product portfolio.

Technical Assistant

• Jul 2013 - Jun 2015

IT/Multilingual Recruitment Specialist

• Aug 2012 - May 2013

Direct Hiring for IT and Multlingual Positions Direct Hiring for IT and Multlingual Positions