Experience

Paylocity

• United States
• Software Development
• 700 & Above Employee

• Account Manager

  • Sep 2020 - Present



The Grand Mug

• Founder

  • Mar 2014 - Present

  www.TheGrandMug.comRoast, package, & deliver coffee to fill customer ordersEvaluate origin & manage inventory of green coffee ordersDeveloped unique locally oriented business model selling freshly roasted specialty coffeeDesigned and implemented e-commerce website, logos, packaging, as well as other digital marketing materials www.TheGrandMug.comRoast, package, & deliver coffee to fill customer ordersEvaluate origin & manage inventory of green coffee ordersDeveloped unique locally oriented business model selling freshly roasted specialty coffeeDesigned and implemented e-commerce website, logos, packaging, as well as other digital marketing materials



PASSION HOUSE COFFEE ROASTERS INC.

• United States
• Food & Beverages
• 1 - 100 Employee

• Head Of Research And Development

  • Jul 2019 - Apr 2020

  Created and Implemented new R&D role for company, focused on driving cafe innovation - Collaborating, systemizing, and analyzing the creation and implementation of new beverages Created and Implemented new R&D role for company, focused on driving cafe innovation - Collaborating, systemizing, and analyzing the creation and implementation of new beverages



DialogTech (now Invoca)

• United States
• Advertising Services
• 1 - 100 Employee

• Market Research Specialist

  • Oct 2018 - Jun 2019

  Cross-functional roll focused on the gathering and analysis of marketing data, both internal and external.Interface directly with C-level, Directors, and VPs in researching and developing targeting, segmentation, and marketing outreach materialsWork within multiple reporting environments to create and oversee various ongoing reports and ad hoc data visualization requests for marketing needs.Developed and Implemented new algorithm to rate organizations within Salesforce environment

• Marketing Response Specialist

  • Feb 2018 - Oct 2018

  Marketing-Business Development Hybrid role focused on driving and managing top-of-funnel leads and contactsWorked directly with clients to assess business needs, develop value proposition, and move them through the funnel to Account ExecutivesEfficiently managed Salesforce pipeline to ensure prompt follow-ups and high conversion percentageAlways met or exceeded revenue goals and quickly became top-performing team member



AXA US

• United States
• Insurance
• 700 & Above Employee

• Account Coordinator

  • Jan 2017 - Feb 2018

  Developed strong business communication skills through continuous cross-functional interactions, via meetings, email, and telephoneExecuted direct client communications for at least 5 account managers; involving reporting, complaints, issues, and general inquiriesWorked efficiently under strict deadlines to conduct ad hoc reporting requestsAssisted Account managers to create proposals and presentations for business developmentOversaw numerous operational tasks including product orders, file organization, and data entry



Exact Data

• United States
• Advertising Services
• 1 - 100 Employee

• Account Executive

  • Aug 2016 - Nov 2016

  Quickly developed comprehensive product knowledge and value proposition for clientsEstablished rapport with clients and developed successful business relationshipsWorked efficiently within a speedy sales cycleIncorporated exceptional communication and negotiation skills Quickly developed comprehensive product knowledge and value proposition for clientsEstablished rapport with clients and developed successful business relationshipsWorked efficiently within a speedy sales cycleIncorporated exceptional communication and negotiation skills



Kellogg Hotel & Conference Center

• United States
• Hospitality
• 1 - 100 Employee

• Student Banquet Cook

  • Apr 2015 - Oct 2015

  Managed team members to increase efficiency and productivityLeveraged multitasking skills to actively maintain several workstationsEmployed consistent systems of quality control to ensure product specifications and safety Managed team members to increase efficiency and productivityLeveraged multitasking skills to actively maintain several workstationsEmployed consistent systems of quality control to ensure product specifications and safety



Subway

• Restaurants
• 700 & Above Employee

• Employee

  • May 2014 - Aug 2014

  Retail experience o Maintained high standards of customer service during high-volume, fast-paced operations o Handled cash and credit transactions quickly and accuratelyo Assisted management with inventory control and stock ordering Retail experience o Maintained high standards of customer service during high-volume, fast-paced operations o Handled cash and credit transactions quickly and accuratelyo Assisted management with inventory control and stock ordering



NCH Marketing Solutions

• United States
• Information Services
• 1 - 100 Employee

• Marketing Intern

  • May 2013 - Aug 2013

  Corporate experienceo Employed creative knowledge and talents to co-lead multiple video projects, both customer-facing and internal.o Interfaced directly with many senior executives to coordinate planning and execution of assignmentso Furthered my expertise of digital video editing and graphic design technical skills, via Adobe Premiere Pro and Photoshopo Facilitated and consolidated research on pricing options for online video hostingo Went above and beyond to provide company with guidance and consultation on equipment purchases as well as video content best practices