Experience

Arca24

• Switzerland
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Operations Analyst

  • Apr 2022 - Present



ManpowerGroup Italia

• Italy
• Staffing and Recruiting
• 500 - 600 Employee

• Key Account Manager

  • Apr 2021 - Dec 2021



La Bodeguita Ibiza

• Ibiza, Baleari, Spagna

• Company Owner

  • Jun 2019 - Sep 2020



Openjobmetis SpA

• Italy
• Human Resources Services
• 700 & Above Employee

• Chief Data and Analytics Officer

  • Sep 2016 - May 2019

  Responsabilità, con riporto diretto alla Proprietà e supporto di 2 risorse, in merito a:● Efficientamento dei processi aziendali (sales/recruiting);● CRM Management;● PM sviluppo progetti IT;● Definizione della pricing policy aziendale e del tool relativo;● Controllo e analisi dei costi;● Definizione budget e forecast (per country/division/branch);● Key performance indicator management;● Definizione e supervisione standard di servizio al cliente;● Analisi di produttività e profittabilità;● Formazione delle risorse umane (docente per 250 HR); Show less

• Corporate Operations Manager

  • Apr 2012 - Aug 2016

• Operation Manager Italia

  • Oct 2010 - May 2012

  Processes and procedures revision and enhancement Drive Cost control and Analytics Budgeting and Forecasting managementKey performance indicator management Service Standards definition and monitoring Productivity analysis and management Operations Training and development

• Area Manager

  • Jul 2009 - Oct 2010



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Area Manager - Italia Nord Ovest

  • Jan 2004 - Jan 2009

  Direct responsibility on sales volume and profit goals.- knowing competitive issues of the staffing market;- developing market segmentation strategies;- budgeting, financial forecasting and analysing kpi per branch (30 branches);- defining quarterly sales plans per area/branch/Client;- using customer profiling (DBM) to improve prospect acquisition & customer retention;- developing direct marketing plans;- being assigned to large, complex, strategic or tactically important, named accounts;- defining pricing guidelines & cross selling actions to improve customer profitability;- coaching & developing HR (100 HR)- training entry level company HR Show less

• Branch Manager

  • May 2000 - Dec 2003

  - Customer development & management- Regular monitoring of economic indicators



Corno Consulting Group

• Jr Consultant

  • Jan 1998 - Apr 2000

  - Promotion of HR Services (Training, Research & Selection) - Promotion of HR Services (Training, Research & Selection)