Experience

Liveware Labs

• Australia
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Service Consultant

  • Jul 2023 - Present



TravelPerk

• Spain
• Technology, Information and Internet
• 700 & Above Employee

• Filiperk

  • Feb 2023 - Jun 2023

  Utilized computer reservation systems (CRS) and online booking platforms to make reservations, issue tickets, and manage bookings accurately and efficiently.Coordinated with airlines, hotels, car rental agencies, and other service providers to secure the best travel arrangements for clients.

• Business Travel Consultant

  • Jan 2022 - Jun 2023

  Collaborated with clients to understand their travel preferences, budgets, and requirements, designing personalized itineraries that met and exceeded their expectations and Handled customer inquiries, resolved complaints, and provided assistance during emergencies or unexpected events, ensuring a seamless travel experience.