Mauricio Oviedo
Case navigator at Capital Rainbow Refuge- Claim this Profile
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English Full professional proficiency
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French Limited working proficiency
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Spanish Native or bilingual proficiency
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Bio
Experience
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Capital Rainbow Refuge
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Canada
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Non-profit Organization Management
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1 - 100 Employee
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Case navigator
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Jun 2023 - Present
The Case Navigator is responsible to reaching out to and supporting LGBTQI+ individuals who are or have been on a refugee path, with special value to intersecting identities. - Gain insights on challenges facing LGBTQI+ newcomers and gaps in existing services. Also, support and refer clients to other trusted agencies providing services. - Identify clients who meet the criteria to apply to the Qmunity Fund. - Conduct outreach to clients about upcoming opportunities such as sexual health workshops, partner events and programs. -Make recommendations for individuals who may have additional needs. Show less
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The Salvation Army Ottawa
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Ottawa, Ontario, Canada
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Front Line Worker
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Mar 2023 - Present
Initiating contact with Centre clients for the purpose of being accessible and available by identifying needs, gathering information, providing emergency assistance, monitoring progress of clients in working on goal plans and advocating on behalf on their behalf. Initiating contact with Centre clients for the purpose of being accessible and available by identifying needs, gathering information, providing emergency assistance, monitoring progress of clients in working on goal plans and advocating on behalf on their behalf.
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City of Ottawa
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Canada
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Government Administration
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700 & Above Employee
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Clinic Receptionist
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Mar 2021 - Mar 2023
Delivering client service at both city vaccination clinics and daycare settings • Welcoming clients, answering any inquiries and guiding them through all the different steps upon arrival • Keep clinic or daycare staff informed of all incoming requests and arrivals • Assisting clients with completing necessary forms and documentation • Keeping a clean and calm reception area Delivering client service at both city vaccination clinics and daycare settings • Welcoming clients, answering any inquiries and guiding them through all the different steps upon arrival • Keep clinic or daycare staff informed of all incoming requests and arrivals • Assisting clients with completing necessary forms and documentation • Keeping a clean and calm reception area
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Nurses Without Borders (NWB/IISF/EESF)
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Canada
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Philanthropy
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1 - 100 Employee
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Project Manager
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Jan 2018 - Aug 2018
Worked on the Iquitos project that assisted in the building of primary schools in Iquitos, Peru. • Conducted interviews for on-site construction workers and bilingual guides • Managed travel arrangements (accommodations, transportation etc) of Canadian staff • Reviewed all Spanish program documentation and acted as a liaison between the two offices • Taught basic conversational Spanish classes to the program staff Worked on the Iquitos project that assisted in the building of primary schools in Iquitos, Peru. • Conducted interviews for on-site construction workers and bilingual guides • Managed travel arrangements (accommodations, transportation etc) of Canadian staff • Reviewed all Spanish program documentation and acted as a liaison between the two offices • Taught basic conversational Spanish classes to the program staff
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Government of Columbia
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Florencia, Caquetá, Colombia
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Social Care Worker
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Mar 2016 - Dec 2016
Worked at the state department, Colombian Family Welfare Institute (ICBF) which works for the protection of children, adolescents and young families. • Conducted field work to create a database that identifies and documents child labour issues in the city to create statistics presentations to ICBF • Connected families to institutional support networks to receive to receive the proper aid they require for their specific needs • Educated families on topics and guidelines related to parenting to help improve the psychological wellbeing of their children and adolescents Show less
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Comfamiliar del Huila
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Neiva, Huila, Colombia
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Social Care Worker
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Jul 2015 - Dec 2015
Worked for a not-for-profit agency to implement government social programs aimed at improving overall family wellbeing. • Conducted research to identify rural families to connect institutional networks according to their support requirements • Prepared action individual families plan that identified strengths and weakness towards achieving success • Identified any mental health risks and connected those families with the appropriate therapeutic help and support Worked for a not-for-profit agency to implement government social programs aimed at improving overall family wellbeing. • Conducted research to identify rural families to connect institutional networks according to their support requirements • Prepared action individual families plan that identified strengths and weakness towards achieving success • Identified any mental health risks and connected those families with the appropriate therapeutic help and support
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Education
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Universidad Cooperativa de Colombia
Psychology