Experience

Viverae

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Data Associate

  • Sep 2010 - Present

  Managed confidential healthcare data Compiled, sorted, and verified accuracy of data Maintained data entry requirements by data protection methods Managed confidential healthcare data Compiled, sorted, and verified accuracy of data Maintained data entry requirements by data protection methods



The Office of the Mayor of Dallas

• Dallas, TX

• Intern

  • Feb 2011 - Aug 2011

  Writing proclamations/congratulatory letters Responding to constituent case correspondence/complaints Administrative tasks including but not limited to answering phones, maintaining files, faxing documents, and sorting mail Writing proclamations/congratulatory letters Responding to constituent case correspondence/complaints Administrative tasks including but not limited to answering phones, maintaining files, faxing documents, and sorting mail



G.J. Chavez & Associates

• Richardson, TX

• Legal Assistant

  • Jan 2010 - Aug 2010

  Coordinated the collection of overdue Veteran Affairs accounts with the VA Department Extracted, interpreted and summarized specific account information, which allowed for accurate and timely workflow management Reviewed and analyzed Veteran Affairs account files and entered information into database tracking systems Coordinated the collection of overdue Veteran Affairs accounts with the VA Department Extracted, interpreted and summarized specific account information, which allowed for accurate and timely workflow management Reviewed and analyzed Veteran Affairs account files and entered information into database tracking systems



AIG

• United States
• Insurance
• 700 & Above Employee

• Workers Compensation Adjuster

  • Jan 2008 - May 2009

  Provided optimum service to policyholders, negotiated fair settlements and identified fraudulent claims Selected by supervisor to assist with file closures; resolve complex claims-processing issues; participate in quality-control audits; and monitor claim status updates Maintained a superior quality rating of 94% in file handling and claims resolution Provided optimum service to policyholders, negotiated fair settlements and identified fraudulent claims Selected by supervisor to assist with file closures; resolve complex claims-processing issues; participate in quality-control audits; and monitor claim status updates Maintained a superior quality rating of 94% in file handling and claims resolution



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• Workers Compensation Adjuster

  • May 2006 - Dec 2007

  Conducted thorough investigations, made decisions about liability, evaluated losses, negotiated settlements, and managed an inventory of 3.5 million dollars worth of casualty claims involving bodily injury Consulted with accountants, architects, construction workers, engineers, and lawyers in the evaluation of a claim, and negotiated with claimants to settle the claim Conducted thorough investigations, made decisions about liability, evaluated losses, negotiated settlements, and managed an inventory of 3.5 million dollars worth of casualty claims involving bodily injury Consulted with accountants, architects, construction workers, engineers, and lawyers in the evaluation of a claim, and negotiated with claimants to settle the claim