Experience

DCC Propane, LLC
• United States
• Oil and Gas
• 1 - 100 Employee
• Customer Account Representative

  • May 2020 - Present

Midwest Tungsten Service
• United States
• Manufacturing
• 1 - 100 Employee
• Administrative Assistant

  • Mar 2014 - Present


JPMorgan Chase

• United States
• Investment Management

• Administrative and Closing Specialist at Chase; seeking a position as an administrative assistant

  • Jul 2003 - Dec 2013

• Post Closing Specialist

  • Jan 2012 - Jan 2013

  Post-closing review of all closed consumer loans for accuracy, completion errors and compliance with all consumer regulations. Contact attorneys and/or title companies to obtain missing or corrected documentation. Work with compliance officers to monitor and/or ensure compliance with Federal and State laws and regulations. Provide back up for end of day wire reconciliation as needed. Provide back up for loan assigning position as needed. Consistently meet 72 hour resolution timetable.

• Auditor

  • Jan 2009 - Jan 2012

  Validated loans prior to close to guarantee quality scores were met to ensure salability of loan. Reviewed loans prior to funding confirming that funding documents received were property executed. Achieved 98.5% quality score.

• Senior Consumer Loan Processor

  • Jan 2003 - Jan 2009

  Provided support to loan officer and underwriting teams by ensuring the timely, judicious and accurate processing of mortgages. Reviewed and verified borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal. Ensured compliance with company policies, underwriting guidelines and lending-program requirements. Processed 20 loans per month meeting the 98% quality requirement.Recognized for 100% customer satisfaction. Successfully processed some of the most challenging loan applications (e.g., first-time homebuyers, self-employed applicants and borrowers with problematic credit histories). Show less



WIRTHLIN WORLDWIDE

• United States
• Financial Services

• Administrative Assistant

  • Jan 2000 - Jan 2002

  for a national marketing research firm. Performed secretarial/administrative duties for team of six Senior Research Executives. Utilized PowerPoint to create charts and graphs for client presentations. Prepared memos, letters, questionnaires and reports. Coordinated travel for all office personnel. Developed status reports to track progress in recruiting research study participants. Recruited participants for focus groups. Proofed and tabulated survey data. Created PowerPoint presentations for ConAgra and Got Milk Campaign used in market research focus groups. Show less



AGI INCORPORATED

• Executive Sales Assistant

  • Jan 1998 - Jan 2000

  provided administrative support for VP Midwest Sales and Marketing and two Midwest Senior Account Executives. Administered to work closely with sales team to ensure high quality, timely responses to client requests. Prepared sales presentations by compiling data; developing presentation formats and materials. Compiled sales and bookings information for weekly and monthly reports. Controlled and monitored correspondence, development materials, estimates and purchase orders. Prepared sales proposals Worked directly with the accounting department resolving customer credit issues. Developed status reports for tracking customer orders. Coordinated the development of packaging prototypes for H20+ Skincare. Show less



CHAMPION INTERNATIONAL CORPORATION

• Executive Administrative Assistant

  • Jan 1994 - Jan 1998

  for Regional Sales Manager and 3 Sales Representatives. Provided high-level administrative support by conducting research, preparing monthly sales forecast, handling information requests, preparing correspondence, receiving visitors, arranging conference calls, scheduling meetings and making travel arrangements. Prepared customer complaint reports, insuring better quality control. On-boarded new employees. Proven ability in properly handling confidential information. Offered full-time position at the conclusion of temporary assignment. Show less