Experience

DVK Integrated Services, Inc.

• United States
• Engineering Services
• 1 - 100 Employee

• PCB Design / Product Development

  • Jun 2009 - Present

  Remote work via the internet from Michigan (as of 10/2013)Primary resource for electronic parts quoting and procurement for printed circuit board (PCB) assembly projects for DVK customers. Creation and maintenance of Bills of Material (BOM)Additional work done when in California (prior to 10/2013):Inventory, packaging, and shipment of completed assemblies, parts, and bare board fabs to customers as requiredSales:Primary inside sales support for the Product Development Manger including company research activities and the development of sales leadsComputer Support:Provide computer support for company as requiredUtilized Excel and developed C++ programs to manipulate CAD data for input to a MentorGraphics CAD system



Stanford University

• United States
• Higher Education
• 700 & Above Employee

• Computer Information Systems Analyst (CISA)

  • Jun 2004 - May 2009

  Cross-platform desktop, application, and network support.Technical resource to incoming faculty providing assistance for the selection, purchase, timely installation, and configuration of new desktop/laptop systems and peripherals. Cross-platform desktop, application, and network support.Technical resource to incoming faculty providing assistance for the selection, purchase, timely installation, and configuration of new desktop/laptop systems and peripherals.



EPRI

• United States
• Utilities
• 700 & Above Employee

• Lead Technical Support Analyst/Senior Technical Support Analyst/Automation Manager/Programmer

  • Jun 1992 - Feb 2004

  IT Lead Technical Support Analyst providing guidance for a team of four desktop support analysts in providing cross-platform desktop support to more than 800 EPRI staff. Designed, developed, coded, and implemented an IT intranet site to facilitate communication with EPRI personnel. Created, coded, and implemented an IT company-wide web survey to assess and analyze the quality of IT services. Directed managed access for EPRI subsidiaries to EPRI501 system resources (Intranet, NT server-based file sharing, Exchange Public Folders) through the incorporation of modified IT processes.IT Senior Technical Support Analyst providing PC and Macintosh support to EPRI personnel. Project implementation and management (Microsoft SMS 2.0, Veritas NetBackup Professional, Payroll department upgrade (Windows OS/Data Plus software).IT Automation Manager providing first-level support for planning, coordinating, and supporting overall automation requirements (hardware and software purchases and upgrades, network installations, file server administration, backup, and applications support and development) for EPRI Finance and EPRI Customer Systems Group (CSG). Nomad2/COBOL Applications Programmer with PC and Macintosh support responsibilities for the EPRI Finance Division.



Borland Software

• United Kingdom
• Software Development
• 100 - 200 Employee

• Contract Programmer

  • Nov 1991 - May 1992

  Responsibilities included the maintenance of an ATRON test system and TCL programs. Preparation and generation of test scripts. Scheduled, ran, and monitored automated tests for the Turbo Debugger and Turbo Profiler software products. Installed new versions of software to maintain the test environment. Created batch jobs and utility programs (C and TCL) to assist in the automation of the test system. Responsibilities included the maintenance of an ATRON test system and TCL programs. Preparation and generation of test scripts. Scheduled, ran, and monitored automated tests for the Turbo Debugger and Turbo Profiler software products. Installed new versions of software to maintain the test environment. Created batch jobs and utility programs (C and TCL) to assist in the automation of the test system.



Watkins - Johnson

• Systems Analyst B/Information Center Analyst

  • Feb 1990 - Sep 1991

  Responsibilities included providing training, assistance, and support to end-users of mainframe and personal computers. Coordinated and tested new and revised software with users and systems programmers. Participated in the development/improvement of user interfaces with existing systems. Performed systems analysis and programming functions to automate manual user systems. Responsibilities included providing training, assistance, and support to end-users of mainframe and personal computers. Coordinated and tested new and revised software with users and systems programmers. Participated in the development/improvement of user interfaces with existing systems. Performed systems analysis and programming functions to automate manual user systems.



XA Systems Corporation

• Software Support Analyst

  • Oct 1988 - Jan 1990

  Provided hotline technical support for domestic and international prospects and customers pertaining to the installation and on-going use of the XPERT series of products. Acted as liaison between the prospect/customer and the account manager. Created release and/or fix tapes and provided accurate, specific instructions for customer software upgrade(s). Developed procedures and programming tools (using CLIST, and the ISPF Dialog Mgr.) for efficient support activities. Performed various administrative functions.



NUMMI

• Automotive
• 200 - 300 Employee

• Programmer Analyst

  • Apr 1986 - Oct 1988

  Developed, documented, and maintained programs and systems as required by management. Main responsibilities included the following systems: EDI, Defective Material, Service Parts, Engineering Change Instruction, and Vehicle Order. Installed, modified, and implemented the Material Release 830 Transaction set and the Advance Shipment Notification 856 Transaction Set of the AIAG ANSI X12 Standard for Electronic Data Interchange (EDI). Successfully tested and implemented EDI with both software companies and suppliers in creating and sending/receiving orders and advance shipment notices. The systems supported were written in COBOL, IMS DB, and PL/1. The ISPF Dialog Manager was utilized to set up documentation panels and utilities for the EDI system.



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Senior Programmer Analyst/Computer Programming Supervisor/Programmer Analyst

  • Feb 1982 - Mar 1986

  Note: Southern Pacific Communications (SPRINT) was sold to GTE becoming GTE Sprint. I later transferred within GTE to GTE Government Systems.Maintained and enhanced a Material Estimating system for government contract proposal generation. Responsible for the resolution of production abends and/or user problems for systems assigned by management.Supervised and instructed five associates in programming relative to the GTE Sprint Telecommunications Network. Performed special Inter/Intra state Inter/Intra LATA billing studies in support of the Legal department. Provided on-going support and training for end-user systems.Developed, tested, implemented, documented, maintained, and enhanced programs as required by management. Performed systems analysis functions in the design of programs for Engineering, Network Operations, Marketing, Security, Corporate Telecommunications, and the National Sales Office. Performed time point studies of telephone traffic and created programs to report on network fraud. The programming languages utilized in these positions were PL/1, COBOL, EXEC, EXEC2, REXX, CLIST, MarkIV, ADR IDEAL, Ramis II, BASIC, RM COBOL, DYL 280/260, and SAS



General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Computer Operator/Programmer

  • Jul 1979 - Dec 1981

  Designed, coded, tested, and implemented batch and PL/1-CICS programs to support the Assembly Plant systems. Performed change control coordinator functions to ensure the timeliness of production system updates. Enhanced, maintained, and documented new and existing software. Converted and installed a PL/1-CICS Carrier Control system at Chevrolet's Moraine, Ohio plant to support the production of the S-10 truck. Trained the users of the on-line system in its application. Performed computer operator functions, including the monitoring of production processing, assisting programmers, and maintenance of equipment in support of an OS/VS1 operating system. Reported and documented equipment failures and production job abends. Placed on special assignment to programming February 1980.



Michigan Bell Telephone Company

• Plant Engineering Clerk

  • Jan 1978 - Jun 1979

  Input cable orders and maintained cable inventory. Performed clerical duties/administrative functions. Input cable orders and maintained cable inventory. Performed clerical duties/administrative functions.



US Army Tank Automotive Material Readiness Command

• File Clerk/Typist

  • Jun 1975 - Jan 1977

  Preparation of government contracts. Performed varied administrative tasks. Preparation of government contracts. Performed varied administrative tasks.