Experience

Knowledgepoints
• 1 - 100 Employee
• Office Assistant

  • Oct 2015 - Present


School District of Hillsborough County

• Unique Needs One on One Aide

  • Aug 2012 - Present

  • Assist student with everyday activities when necessary • Support children individually or in small groups in order to help them master concept and to reinforce learning concepts presented by teachers • Manage students in classroom, hall, cafeteria, playground, and on field trips • Discreet and able to keep confidential information that is private and personal in nature • Knowledge of emergency procedures • Grade homework and tests, compute and record results • Created bulletin boards to display students work • Prepare and organize paperwork and other materials as needed for meetings • 2014 Excellence in Action Award winner for Hillsborough County – For having made a difference in the life of a student with special needs. Show less



Hillsborough County Public Schools

• Primary and Secondary Education
• 700 & Above Employee

• Long Term Substitute Teacher

  • Oct 2006 - Aug 2012

  • Instructed students using various teaching methods • Frequently requested in advance for substitute position • Repeatedly selected for long-term substitute positions for teachers on leave • Proven ability to be dependable and trustworthy • Implements lesson plans provided • Develop an effective teaching and learning environment • Instructed students using various teaching methods • Frequently requested in advance for substitute position • Repeatedly selected for long-term substitute positions for teachers on leave • Proven ability to be dependable and trustworthy • Implements lesson plans provided • Develop an effective teaching and learning environment



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Reservations Sales Agent

  • Aug 2005 - Oct 2009

  • Answered incoming calls in a friendly and professional manner • Demonstrated excellent keyboarding skill • Listened to guests needs and offered appropriate alternatives and choices. • Enhancing the guest experience by providing a positive attitude and overcoming objections. • Maximize the guest experience by using policies and procedures provided and self-knowledge of products • Assisted guest with any problems that may have occurred on a reservation • Answered incoming calls in a friendly and professional manner • Demonstrated excellent keyboarding skill • Listened to guests needs and offered appropriate alternatives and choices. • Enhancing the guest experience by providing a positive attitude and overcoming objections. • Maximize the guest experience by using policies and procedures provided and self-knowledge of products • Assisted guest with any problems that may have occurred on a reservation