Experience

Charleston School of Law

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Director of Financial Aid

  • 2019 - Present

  Counsel prospective and current students and parents regarding VA benefits, financial aid, and student accounts.Provide oversight of VA regulations to ensure institutional compliance.Create and maintain both financial aid and VA files for documentation as well as audit purposes.Evaluate transcripts and graduation requirements to verify VA and Title IV aid eligibility.Accountable for the reconciliation, processing, adjusting, and returning of Direct Loans. Reviews files prior to awarding to complete verification or C-flag requirements.Evaluates documentation and exercises professional judgement adjusting cost and need. Responsible for batch importing and exporting of data for Title IV aid using EdConnect.Assess completion rates and GPA for federal SAP requirements.School Certifying Official responsible for processing all VA certifications utilizing VAONCE.Award, certify and disburse VA benefits, institutional aid, federal and private student loans based on institutional, state, and federal regulations.Create reports and spreadsheets to assist the institution with reporting requirements including IPEDSAssist with the implementation and customization of new and current software. Show less

• Financial Aid Counselor and Loan Coordinator

  • Oct 2017 - 2019

  Determined eligibility and awarded various institutional, and federal aid in compliance with federal regulations, university policies and audit requirements. Review student information to identify missing, incomplete, or incorrect information. Communicated with students and prospective students regarding aid and student accounts.Certified student loans based on federal regulations.



Queens University of Charlotte

• United States
• Higher Education
• 500 - 600 Employee

• System Specialist

  • 2007 - 2013

  • Developed into the Financial Aid department’s subject matter expert for the vendor software used to disperse and track student aid. • Responsible for system software and Data Dictionary. • Managed, designed, scheduled and implemented test plans across multiple departments. • Resolved software, data and other issues on a regular basis • Technical liaison between the Student Financial Services department and the IT department. • Responsible for the analysis and compliance reporting to federal and state agencies on behalf of the University’s Financial Aid department. • Established manual test plans to QA work related to financial reporting • Ensured Financial Aid department process and procedures maintained compliance with Federal financial aid regulations. • Analyzed, designed and generated required ad-hoc and monthly reports for internal and external use via vendor software, SQL system queries and Excel spreadsheets. • Collaborate with subject matter experts to understand the needs and help the business articulate and document project requirements. • Evaluated data to predict and enhance University projections. • Analyzed data to resolve integration conflicts between interrelated application systems. Correctly identified and corrected functional interdependencies. • Extensive experience interpreting user needs and writing functional specifications for new systems, system changes and enhancements. Coordinated work efforts to complete projects on time, within scope, and within projected budget. • Self-manage multiple projects and day to day issues within tight timeframes with dynamic priorities. • High aptitude for interpreting technical documentation as well as authoring and updating documentation as needed. • Demonstrated ability to effectively work both independently and within cross functional project teams. Excellent interpersonal and written communication skills with the ability to interact across all levels of the organization. Show less