Maureen Odhiambo

Front Office Receptionist at Naro Moru River Lodge
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Contact Information
us****@****om
(386) 825-5501
Location
Naro Moru, Kenya, KE

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Experience

    • Kenya
    • Hospitality
    • 1 - 100 Employee
    • Front Office Receptionist
      • Dec 2015 - Present

      -Dealing with bookings by phone, e-mail, letter or face-to-face -Completing procedures when guests arrive and leave -Choosing rooms and handing out keys -Preparing bills and taking payments -Taking and passing on messages to guests -Dealing with special requests from guests (like special dietary and storing valuable items) -Answering questions about what the hotel offers and the surrounding area. -Dealing with complaints or problems. -Dealing with bookings by phone, e-mail, letter or face-to-face -Completing procedures when guests arrive and leave -Choosing rooms and handing out keys -Preparing bills and taking payments -Taking and passing on messages to guests -Dealing with special requests from guests (like special dietary and storing valuable items) -Answering questions about what the hotel offers and the surrounding area. -Dealing with complaints or problems.

    • Shop Manager
      • Dec 2009 - Dec 2015

      • Selling curio items • Stock taking • Banking and sending monthly reports. • Selling curio items • Stock taking • Banking and sending monthly reports.

    • Peer youth educator (P.Y.E)
      • Feb 2005 - Dec 2007

      -Volunteering as a peer youth educator. -Volunteering as a peer youth educator.

Education

  • kenya institute of management
    Certificate, Business Management
    2019 - 2020
  • NairoBits Trust
    diploma in website design, Website design and developing
    2007 - 2008

Community

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