Maureen Dulong
Director of Ambulatory Clinic/ Family Practice Center at Mountainside Hospital- Claim this Profile
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Bio
Experience
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Mountainside Hospital
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Hospitals and Health Care
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200 - 300 Employee
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Director of Ambulatory Clinic/ Family Practice Center
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Jun 2007 - Present
• Responsible for the growth and development of Ambulatory Care Departments including Dentistry and their residency program. Responsible for supervision of clinical and adminstative staff of all three departments • Team leader for transformation of Family Medicine Residency practice with new workflow design, upgraded IT capabilities, new telephone and new video system to monitor and improve teaching in the residency • Co-leader with physician for practice redesign to be a Level 3 NCQA certified Patient Centered Medical Home. Responsible for data collection to maintain certification. • Implemented electronic practice management system within 60 days in Family Practice, increasing revenue 15% during a recession period • Currently implementing electronic practice management systems to all clinics to ensure quality outcomes for patients, coding compliancy and increased revenues • Lead Role in the sale and transition of AHS hospital owned practices due to the sale of Mountainside Hospital. • Oversee reporting processes for the formation of our ACO. Responsible for data collection and personell to input data into CMS reporting system • Consolidated hospital’s Employee Health Department into Family Practice department, reducing costs by $300,000 annually • Redesigned clinic staffing following DOH guidelines saving over $100,000. Exceeded Department productivity targets every quarter in all clinics under my direction • Ensured compliance with JCAHO and DOH standards. Received excellent comments from surveyor during unscheduled inspection April 1,2008 • Prepared site for Medicaid Inspection UNISYS, Medicaid Fraud and Abuse Unit Show less
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Atlantic Health
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United States
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Hospitals and Health Care
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Regional Manager
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Jun 2003 - Jun 2007
• Created strategic plan with the Business Development Team for MSH Practice Development • Coordinated the opening of three new practices within six months: Women’s First OB/GYN; Sports Medicine; Family Medical Care of Clifton • Oversaw administration of the operations of eight MSH ambulatory practices including a large Family Practice /Residency• Assumed responsibility for the regional Corporate and Occupational Health Department for Mountainside Hospital. This entailed product development, sales, and clinical implementation of company protocols. Show less
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Practice Manager
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Oct 1999 - Jun 2003
• Implemented five year turnaround plan; all benchmarks were exceeded within three years• Assisted in re-engineering the day-to-day operations of a faculty/residency practice• Increased collections 300% by implementing appropriate billing and coding procedures. • Increased total patient visits by 40%. Created an Occupational Health and Travel Immunization Center within the MFPA Office. Transitioned a hospital based pediatric center to the MFPA Office• Revised all job descriptions. Created, recruited and hired for new positions Show less
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Progressive Management Solutions
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United Kingdom
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Medical Practices
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Medical Practice Consultant
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Mar 1999 - Oct 1999
• Facilitated the development of marketing and business plans for medical practices and community health centers • Implemented marketing plan for two local nurse practitioner community health centers • Assisted with the development of organizational redevelopment plans • Facilitated the development of marketing and business plans for medical practices and community health centers • Implemented marketing plan for two local nurse practitioner community health centers • Assisted with the development of organizational redevelopment plans
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Education
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Felician College
Associate's Degree, Nursing -
Montclair State University
Bachelor's Degree, Allied Health -
Rutgers, The State University of New Jersey-Newark
Medical Practice Administration Certificate