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Credentials

  • Six Sigma Master Black Belt
    GE

Experience

    • Switzerland
    • Business Consulting and Services
    • 200 - 300 Employee
    • Senior Executive
      • Apr 2011 - Present

      Since the introduction of Kaizen Institute in the Netherlands, Maureen is a lead consultant and one of the developers of the KAIZEN™ methodology. Maureen has experience in both Operational areas, including Supply Chain and Office, and in Sustainable Grwoth area's, including Innovation, R&D and Agile project management. Maureen has an extensive track record in leadership development. Kaizen Institute supports Lean Transformations through capability building, change management and deployment.

    • Proposition Development Lead
      • Jan 2012 - Present

      Maureen has developed KAIZEN™ propositions and content for. KAIZEN™ certifications. KAIZEN™ Leadership development. KAIZEN™ Learning in the Flow of the Work. KAIZEN™ Habit Builders gamification

    • Netherlands
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Kaizen Institute Conceptual lead Lean Tranformation
      • May 2016 - Present

    • Kaizen Institute Deployment Lead
      • Aug 2016 - Apr 2018

      Deployment lead for the Business Line DUV. Facilitated Value Stream Analysis and Design. Ran Kaizen event sprints and coached on Agile organisation.

    • Germany
    • Utilities
    • 300 - 400 Employee
    • Kaizen Institute Deployment Lead
      • Aug 2022 - Present

      Refined and sharpened Strategy Planning and Deployment framework with the Global Operations Team. Facilitated Qly strategic off-sites; coached monthly strategy execution reviews; shape and oversee Shopfloormanagement initiative. Refined and sharpened Strategy Planning and Deployment framework with the Global Operations Team. Facilitated Qly strategic off-sites; coached monthly strategy execution reviews; shape and oversee Shopfloormanagement initiative.

    • United Kingdom
    • Media Production
    • Kaizen Institute Lean Master
      • Oct 2018 - Present

      APG CI professionals are continuously seeking to increase their expertise to enhance their value contribution to APG's business performance. Maureen supports them in multiple area's, including Black Belt training and certification, Strategy Deployment masterclasses, Leadership development. APG CI professionals are continuously seeking to increase their expertise to enhance their value contribution to APG's business performance. Maureen supports them in multiple area's, including Black Belt training and certification, Strategy Deployment masterclasses, Leadership development.

    • Oil and Gas
    • 1 - 100 Employee
    • Kaizen Institute CI Manager Coach
      • Sep 2013 - Present

      Shell Learning offers all Shell managers an in-role Continuous Improvement Program. In this Program, course events are complemented with in-role coached assignments. As CI Manager Coach I coach Shell leaders through these assignments, helping them to develop the CI skills, mindset and Ways of Working. The coach model is designed to support remote coaching. Thus, I coach leaders across the globe and across all businesses and functions.

    • Kaizen Institute Master Coach
      • Sep 2013 - Present

      Shell Learning offers all Shell managers an in-role Continuous Improvement Program. In this Program, course events are complemented with in-role coached assignments. As Master Coach, I develop the coach model for each module and develop the deployment materials that support remote coaching. I help develop and deliver the Train the Coach and Coach the Coach programs, thus contributing to a highly capable pool of Shell CI Manager coaches.

    • Kaizen Institute Lean Master
      • Sep 2013 - Present

      Shell Learning offers all Shell managers an in-role Continuous Improvement Program. The inital deployment is set up for physical, co-located environments. A natural next step is to develop the deployment models vor Transactional and Virtual environments. KAIZEN Institute is working with Shell Business representatives to realize a fit-for-purpose package.

    • Netherlands
    • Business Consulting and Services
    • Partner
      • Apr 2011 - Mar 2023

      Direct2Improve is a company of highly skilled professionals focussed on delivering sustainable change in and with her customers organization. Improvements are realized by optimizing business processes and through operational management at all levels of the organization. Among the methods used Business Process Management, Lean Six Sigma and CMMi are prominent. Direct2Improve is a company of highly skilled professionals focussed on delivering sustainable change in and with her customers organization. Improvements are realized by optimizing business processes and through operational management at all levels of the organization. Among the methods used Business Process Management, Lean Six Sigma and CMMi are prominent.

    • Netherlands
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Kaizen Institute Conceptual Lead
      • Jan 2020 - Dec 2020

      Maureen designed the conceptual framework for the WCOM Mid Life Update and developed the highl evel designs for the cotnent modules. Maureen designed the conceptual framework for the WCOM Mid Life Update and developed the highl evel designs for the cotnent modules.

    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Deployment Lead
      • Oct 2019 - Dec 2020

      KAIZEN™ deployment with selected Renault dealers. Focus on After Sales; leadership, dealership operations. KAIZEN™ deployment with selected Renault dealers. Focus on After Sales; leadership, dealership operations.

    • Kuwait
    • Oil and Gas
    • 700 & Above Employee
    • Kaizen Institute Conceptual Lead
      • Sep 2018 - Feb 2020

      As part of their development program, KOC offers their top performing Undergraduates (UD's) an external training program abroad. Maureen shaped and delivered a 5-day course to allow UD's to further their professional and leadership skills. The program includes KAIZEN™ skills, benchmark visits and outdoor team building activities. As part of their development program, KOC offers their top performing Undergraduates (UD's) an external training program abroad. Maureen shaped and delivered a 5-day course to allow UD's to further their professional and leadership skills. The program includes KAIZEN™ skills, benchmark visits and outdoor team building activities.

    • Netherlands
    • Hospitals and Health Care
    • 700 & Above Employee
    • Kaizen Institute Lean I2M Lead
      • May 2014 - Dec 2018

      Philips is extending her Lean Deployment activities to the area of Innovation and Product Development.Kaizen Institute is supporting this deployment, accross all businesses and all locations. I am the lead for the NL area, responsible for deployment and for delivery capability.

    • Kaizen Institute Lean Trainer
      • Feb 2014 - Sep 2018

      As part of their Lean deployment, Philips offers all employees a 2 day End2End Lean Basics training. This is delivered in the same manner around the globe. Kaizen Institute is proud to be the training delivery partner for this effort.For leadership teams, the offering includes Lean Leadership training, an 8-day bootcamp that provides experiential learning on both leadership skills and Lean skills.

    • Netherlands
    • Human Resources Services
    • 500 - 600 Employee
    • Kaizen deployment lead
      • Feb 2016 - Feb 2018
    • Construction
    • 100 - 200 Employee
    • Kaizen transformation lead
      • Feb 2016 - Feb 2018
    • Netherlands
    • Services for Renewable Energy
    • 700 & Above Employee
    • Kaizen Institute Lean Trainer
      • Sep 2012 - Dec 2015

      The Essent House in Order program is supported by Business Improvement Officers. I developed a Lean capability curriculum targetted at achieving consistent Lean capabilities across this group and further developing personal and team effectiveness. I am now in the process of delivering this curriculum and ascertaining certification for the participants. The Essent House in Order program is supported by Business Improvement Officers. I developed a Lean capability curriculum targetted at achieving consistent Lean capabilities across this group and further developing personal and team effectiveness. I am now in the process of delivering this curriculum and ascertaining certification for the participants.

    • Netherlands
    • Government Administration
    • 700 & Above Employee
    • Direct2Improve Lean Coach
      • Feb 2012 - Jun 2014

      Lean Coaches are involved in the RWS Lean program, KR8. As Lean coach I help develop the coaching skills for the RWS KR8 coaches as they help develop both Lean management and Lean leadership skills within RWS. Lean Coaches are involved in the RWS Lean program, KR8. As Lean coach I help develop the coaching skills for the RWS KR8 coaches as they help develop both Lean management and Lean leadership skills within RWS.

    • Netherlands
    • Airlines and Aviation
    • 200 - 300 Employee
    • Kaizen Institute Lean trainer and coach
      • Jun 2013 - Dec 2013

      KLM Catering Services is gearing towards a future where airlines demand flexibility and quick respons to their catering requirements. Specifically, allowing for a broader range of choice for the passenger in combination with shorter leadtimes on catering fulfillment. This sets high standards for the operations execution power. KCS has partnered with KAIZEN Institute Netherlands to develop sustainable Lean capabilities throughout the company. After developing the masters program architecture, I am now working with KCS and KAIZEN colleagues to establish the content and delivery strategy. Show less

    • Netherlands
    • Utilities
    • 700 & Above Employee
    • Direct2Improve Teamleider Lean Consultants (a.i.)
      • May 2011 - Jun 2012

      Interim teamleader for the Lean consultants and Lean coaches of Liander - Uitvoering. Responsibilities include managing day-to-day operations, participating in the design team for the new organization and guiding the consultants and coaches from their current position to a position in the revised organization. Interim teamleader for the Lean consultants and Lean coaches of Liander - Uitvoering. Responsibilities include managing day-to-day operations, participating in the design team for the new organization and guiding the consultants and coaches from their current position to a position in the revised organization.

    • Netherlands
    • Software Development
    • Manager Proces- & Informationmanagement
      • Jun 2008 - Apr 2011

      Responsible for business architecture development, business information planning and flow down through ICT implementation (Business Demand) at corporate level (CIO Office), for a selected number of business units.

    • Master Black Belt
      • Mar 2006 - Jun 2008

      Deployment leader fot the Eneco Lean Six Sigma initiative. Project portfolio management, results reporting, training - coaching and reviewing Black Belt and Green Belt population. Implementation of the Black Belt Development Center.

    • Manager Proces- & Information Managment
      • 2008 - 2011

      Member of the Eneco New Energy business management team. Responsible for business architecture development, business information planning and flow down through ICT implementation (Business Demand). Member of the Eneco New Energy business management team. Responsible for business architecture development, business information planning and flow down through ICT implementation (Business Demand).

    • Brazil
    • IT Services and IT Consulting
    • Principal Consultant
      • 2002 - Mar 2006

      During my career with Atos Consulting I fulfilled many roles, amongst them: bidmanager, program manager, project manager, Lean Six Sigma deployment manager, trainer and coach. During my career with Atos Consulting I fulfilled many roles, amongst them: bidmanager, program manager, project manager, Lean Six Sigma deployment manager, trainer and coach.

    • Financial Services
    • 1 - 100 Employee
    • Principal Consultant
      • 1998 - 2002

      From Customer Issue consulting I developed into e-workforce operations manager and line of business integration manager. Customer commissions included program management and project management where I excelled at on time and on budget delivery. From Customer Issue consulting I developed into e-workforce operations manager and line of business integration manager. Customer commissions included program management and project management where I excelled at on time and on budget delivery.

    • Canada
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Business Process Director/Six Sigma Master Black Belt
      • 1996 - 1998
    • Information Manager
      • 1995 - 1995
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager Information Services
      • 1991 - 1995
    • Consultant
      • 1988 - 1992
    • Netherlands
    • Financial Services
    • 700 & Above Employee
    • Projectleader
      • 1984 - 1988

Education

  • Vrije Universiteit Amsterdam
    Msc, French
    1977 - 1983

Community

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