Assistant Operations Manager

• May 2015 - Present

Accounting Support Duties:• Set up new Vendors, issue purchase orders, prepare invoices for payment.• Set up new customers in the MMS.• Generate and process miscellaneous invoices for sales, repairs, and other needs.• Accounts receivable, make customer aging calls and or send out demand letters.• Process credit card payments and authorizations.• Other duties may be assigned.Administrative Support Duties:• Manage all incoming and outgoing communications including phone calls, mail, e-mail, faxes, and overnight packages.• Maintain office supplies and oversee office equipment.• Maintain local licensing/registration paperwork/fleet vehicle licensing.• Other duties may be assigned.Rental Support Duties:• Open, process, and close rental agreements in computer and process related paperwork.• Initiate the mailing of new account application packets to prospective customers; process new account applications.• Plan, schedule, and dispatch drivers for pick-up and delivery.• Complete sales orders for reserved equipment.• Inquire with customers at check-in if equipment is returned damaged.• Perform weekly yard check for rental and resale inventory and reconcile information.• Receive customer service calls. Resolve and/or redirect customers; follows up on completion.• Control and track inventory, assign equipment, maintain documents and records. Show less

Collections Manager

• Feb 2014 - Present