Maura Kagel

General Manager at AE Fitness Montclair
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Contact Information
us****@****om
(386) 825-5501
Location
Montclair, New Jersey, United States, JE

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Credentials

  • ISSA Cetified Fitness Trainer
    (ISSA) International Sports Sciences Association
    Oct, 2017
    - Nov, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • General Manager
      • Feb 2023 - Present

      -providing the members of AE Fitness with a safe and comfortable environment to exercise-management of front desk staff of 8-10 employees-management of a personal training staff of 8-10 personal trainers-administrative duties such as budgeting, product ordering, and equipment purchases -on-site leadership in membership satisfaction and customer service-development and implementation of marketing campaigns, advertisements, and promotions-efficient, cost-effective, and profitable operation of AE Fitness Montclair Show less

    • ISSA Certified Fitness Professional
      • Jan 2018 - Present

      • Design personalized exercise programs for over 50 clients raging in age from 10 to 70+ years old.• Converted 75% of personal training prospects into clients

    • Front Desk Supervisor
      • Oct 2019 - Feb 2023

      • Manage a staff of 8-10 employees • Responsible for recruiting, hiring, training and developing a high performing staff of Front Desk Coordinators• On-site leadership in membership satisfaction and customer service.

    • Front Desk Coordinator
      • Oct 2015 - Oct 2019

      • Handled all incoming calls and answered the inquiries made• Maintained records of all guests and members coming to the facility• Marketed and sold memberships• Responsible for 25% of all memberships sold in the past 3 years• Organized and maintained the cleanliness of the gym and equipment

    • Assistant Manger
      • Sep 2017 - Aug 2018

      • Handled all incoming calls and answered the inquiries made • Created monthly employee schedule • Marketed and sold memberships • Resolved customer complaints • Market business via social media • Handled all incoming calls and answered the inquiries made • Created monthly employee schedule • Marketed and sold memberships • Resolved customer complaints • Market business via social media

Education

  • Montclair State University
    Bachelor's degree, Business Administration and Management, General
    2013 - 2017

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